Software Systems Technical Support
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Before you apply
SalaryNo pay range posted
LocationNew York Remote Work; Alabama Remote Work
Work moderemote · United States
Typefull-time
DepartmentNYC 9-1-1 Next Gen Call Handling Support
Company size10,000+ people
PostedOct 29, 2026 · 1w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Detail-oriented and analytical
Install, maintain, and troubleshoot software systems and applications
Serve as technical bridge between end-users and development teams
Strong root-cause analysis skills
Customer-first mindset
Hands-on experience navigating operating systems
Hands-on experience navigating databases
Hands-on experience navigating software workflows
Skills
operating systems
databases
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
NYC 9-1-1 Next Gen Call Handling Support
Job Description
About the role
We are seeking a detail-oriented and analytical Software Systems Support Specialist to join our technical operations team. In this role, you will be responsible for installing, maintaining, and troubleshooting our suite of software systems and applications. You will serve as the technical bridge between end-users and our development teams, diagnosing application errors, assisting with software deployments, and maintaining system documentation.
Requirements
The ideal candidate possesses strong root-cause analysis skills, a customer-first mindset, and hands-on experience navigating operating systems, databases, and software workflows.