The Community Support Specialist supports the mission of Goodwill Industries of Middle Tennessee by connecting employees to internal and external resources that promote workplace success, stability, and well-being. This position serves as a resource navigator and advocate, helping employees overcome barriers that may impact employment through assessment, referral, resource coordination, and follow-up support.
The Community Support Specialist develops and maintains strong relationships with community organizations, social service agencies, healthcare providers, and other support networks to ensure employees have access to appropriate resources. This position collaborates with employees, managers, Human Resources, Mission Integration, and community partners to identify solutions that support employee success and retention.
The ideal candidate has experience navigating community resources, addressing complex life challenges, responding to crisis situations, and working with individuals from diverse backgrounds. Experience supporting individuals with disabilities is valued but not required.
The Community Support Specialist will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.