Loss Mitigation Specialist
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Before you apply
LocationDallas, TX
Work modeon-site
Typefull-time
SeniorityMid
Experience2–4 yrs
Company size39+ people
PostedNov 4, 2026 · 3d ago
Verified live1h ago
At a glanceSummarised by Seekless from the posting.
High school diploma or GED required
2–4 years of related experience in mortgage servicing or loss mitigation
Manage a portfolio of delinquent loans and contact customers weekly
Serve as SPOC for assigned accounts, including high-risk and specialty cases
Conduct inbound and outbound calls with customers, attorneys, realtors, and authorized parties
Analyze financial information to determine eligibility for loss mitigation options
Recommend and process workout solutions
Perform light skip-tracing and review title searches to ensure lien integrity
Maintain compliance with investor, legal, and company guidelines
Meet monthly performance goals and workout-to-portfolio ratio targets
Demonstrate strong time management and adaptability in a fast-paced environment
Associate's degree preferred
GSE experience (FHLMC/FNMA) strongly preferred
Benefits
Paid time off
Medical insurance
Dental insurance
Vision insurance
Employee assistance program
Flexible spending account
Health savings account
Paid holidays
Life insurance
401(k)
About the company
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Responsibilities
Key Responsibilities:
• Manage a portfolio of delinquent loans (30+ and 90+ days) and contact customers weekly.
• Serve as SPOC for assigned accounts, including high-risk and specialty cases.
• Conduct inbound and outbound calls with customers, attorneys, realtors, and authorized parties.
• Analyze financial information to determine eligibility for loss mitigation options.
• Recommend and process workout solutions such as loan modifications, forbearance, repayment plans, short sales, deeds in lieu, and cash-for-keys.
• Perform light skip-tracing and review title searches to ensure lien integrity.
• Maintain compliance with investor, legal, and company guidelines.
• Meet monthly performance goals and workout-to-portfolio ratio targets.
• Update and manage daily reports and account statuses.
• Demonstrate strong time management and adaptability in a fast-paced environment.
Qualifications:
Education: High school diploma or GED required; Associate’s degree preferred.
Experience: 2–4 years of related experience in mortgage servicing or loss mitigation. GSE experience (FHLMC/FNMA) strongly preferred.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
•
Paid Time Off (PTO)
•
Medical, Dental &Vision
•
Employee Assistance Program
•
Flexible Spending Account
•
Health Savings Account
•
Paid Holidays
•
Company paid Life Insurance
•
Matching 401(k) Plan
Legal
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)