Television Licence Field Officer
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Before you apply
Salary£32k
LocationBirmingham
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Visit customers at their homes and discuss TV licence requirements
Speak with customers professionally and respectfully
Work independently in the field
Make informed decisions and work independently
Confident, resilient and customer-focused
Benefits
Company car or allowance
Flexible schedule
Full training
Equipment provided
Benefits
£31,650 + Company Car or Car Allowance | Flexible Schedule
About the role
Join us as a Field Officer and play a key role in supporting local communities.
You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently.
Job title:
Television Licence Field Officer
Job Description:
What You’ll Be Doing
As a Field Officer, you’ll play an important role in supporting TV Licensing by engaging with customers across the Birmingham area. Working independently, you’ll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations.
Key responsibilities include:
•
Visiting residential addresses throughout the B postcode area
•
Speaking with customers professionally and respectfully
•
Explaining TV Licensing requirements and available options
•
Setting up payment plans where appropriate
•
Recording visit outcomes accurately using mobile technology
•
Making informed decisions and working independently in the field
•
Occasionally attending court as part of the enforcement process
You’ll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role.
What We’re Looking For
We’re looking for confident, resilient and customer-focused individuals who enjoy working independently and engaging with people from all walks of life.