VP of IT, Support & DevOps
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Before you apply
LocationTysons, Virginia, United States
Work modehybrid
Typefull-time
SeniorityVP
Experience12+ yrs
DepartmentEngineering
EquityIncluded
Company size51–200 people
PostedOct 30, 2026 · 5d ago
Verified live19h ago
At a glanceSummarised by Seekless from the posting.
12+ years in software, DevOps, SRE or platform engineering
5+ years leading technical teams, ideally across operations and customer support
Hands-on ownership of a FedRAMP, NIST 800-53 or similar government compliance program, ideally in AWS GovCloud
Deep experience running production workloads on AWS: availability, incident management, observability and cost
CI/CD and secure SDLC experience: SBOM, dependency and static scanning, remediation SLAs
Experience supporting software that customers run on premise
Enough Java/Spring depth to be credible with engineers
Comfort as a customer-facing technical leader
Experience leading remote teams across time zones
Experience using AI to automate operations, support or developer workflows
Microsoft 365 GCC/GCC High or other US government cloud experience
Datadog or similar tools
Experience as accountable owner in a FedRAMP assessment
US citizenship
Skills
AWS
AWS GovCloud
FedRAMP
NIST 800-53
SOC 2
Java
Spring
CI/CD
Datadog
Microsoft 365
GCC
GCC High
Benefits
Competitive salary
Equity
Hybrid working
Health insurance
Dental insurance
401(k)
About the role
Lead the teams that get our software securely into production and keep customers running, whether they use our cloud, AWS GovCloud or their own environments. You will report to the CEO, sit on the Senior Leadership Team and lead our DevOps and Support teams.
Security and compliance are part of our product, not an afterthought. You will be the accountable owner for how we ship, run and support it, and the technical voice of VisibleThread with customers and prospects.
Responsibilities
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Own our AWS GovCloud environment and its compliance posture (FedRAMP, NIST 800-53, SOC 2).
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Own release from engineering into production, for our cloud and for customers who host VisibleThread themselves.
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Run cloud operations: availability, observability, incident response and cost across commercial AWS and GovCloud.
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Lead the secure SDLC and vulnerability management, plus CI/CD and developer tooling.
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Lead Support and be the final escalation point for customer issues, including on-premise and restricted environments.
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Build and develop the DevOps and Support teams, and be our technical adviser to strategic customers.
Requirements
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12+ years in software, DevOps, SRE or platform engineering, with 5+ years leading technical teams, ideally across operations and customer support.
•
Hands-on ownership of a FedRAMP, NIST 800-53 or similar government compliance program, ideally in AWS GovCloud.
•
Deep experience running production workloads on AWS: availability, incident management, observability and cost.
•
CI/CD and secure SDLC experience: SBOM, dependency and static scanning, remediation SLAs.
•
Experience supporting software that customers run on premise, and enough Java/Spring depth to be credible with engineers.
•
Comfort as a customer-facing technical leader, and experience leading remote teams across time zones.
•
Experience using AI to automate operations, support or developer workflows.
•
US citizenship.
Nice to have
Nice to have: Microsoft 365 GCC/GCC High or other US government cloud experience, Datadog or similar tools, and experience as accountable owner in a FedRAMP assessment.
About the company
VisibleThread builds document-intelligence software for proposal, bid and compliance teams in government agencies, defense contractors and regulated enterprises. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.
Location: Virginia / Washington DC metro area, US; remote-friendly with regular overlap with our Ireland-based team (on-site expectations to be confirmed).
Benefits
•
Competitive Salary
•
Equity award
•
Hybrid working: Remote with the requirement to work when required out of offices at Tyson’s Corner
•
Healthcare, Dental & 401k
•
Chance to work with an exceptionally talented team
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Work in a fast paced, highly innovative environment, with exciting technology
Legal
VisibleThread is an equal opportunity employer.
More roles at VisibleThread