Luxury Store Manager - REEDS Jewelers, Fayette Mall
Read straight from REEDS Jewelers's careers page, verified 2d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationLexington, Kentucky, United States
Work modeon-site
Typefull-time
SenioritySenior
Experience3+ yrs
DepartmentLeadership in Retail
Company size1,001–5,000 people
PostedSep 25, 2026 · 1mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Minimum 3 years of experience in retail management, preferably within luxury, specialty, or jewelry retail
Proven track record of driving sales results while delivering exceptional customer experiences
Strong leadership presence with the ability to inspire, guide, and develop a team
Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms
High School Diploma/Equivalent
Previous coursework or certification from the Gemological Institute of America (GIA)
Passion for jewelry, watches, and gemology
Availability to work a flexible schedule including evenings, weekends, and holidays
Must be legally eligible to work in the U.S.
Must be able to sit or stand for extended periods as required
Benefits
Health insurance
Dental insurance
Life insurance
Long term disability
401(k)
Merchandise discount
Career growth
Luxury. Innovation. Opportunity.
At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.
Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.
About the role
We are currently seeking a Luxury Store Manager to lead this high performing location. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS’ commitment to quality and service.
Fayette Mall is the largest shopping destination in Lexington, serving a diverse customer base from the city and surrounding central Kentucky region. Lexington offers a vibrant downtown, strong equestrian and healthcare industries, excellent universities, and a high quality of life with a small-city feel. Retail professionals will find steady traffic, growth opportunities, and a supportive community in this well-established, thriving market.
Overview
The Store Manager is an inspiring and strategic leader responsible for overseeing all facets of the store’s operation. From sales and team development to operational excellence and brand storytelling, this role ensures that REEDS delivers an unmatched luxury retail experience. A successful Store Manager at REEDS is a client-centric mentor, a confident decision-maker, and a champion of both people and performance.
This leader must embody REEDS’ core values:
•
Integrity – We live ethically and honestly in every moment and interaction.
•
Performance Excellence – We pursue success relentlessly and learn from every experience.
•
Stewardship – We honor the trust placed in us by our associates, clients, and communities.
•
Professionalism – We attract and grow exceptional talent through development and self-leadership.
•
Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.
•
Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
•
Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.
Key Responsibilities
Client Experience & Sales Leadership
•
Cultivate deep, meaningful client relationships through a personalized and consultative sales approach.
•
Guide and support the team to exceed sales goals, category targets, and performance KPIs.
•
Actively participate in the selling ceremony and demonstrate best-in-class service standards.
•
Drive sales across bridal, fine jewelry, designer collections, and timepieces.
•
Leverage digital and in-store tools to enhance the omnichannel customer journey.
Team Development & Talent Strategy
•
Hire, onboard, and retain high-performing talent.
•
Foster a culture of continuous learning, feedback, and professional development.
•
Motivate and empower associates through coaching, mentorship, and performance recognition.
•
Champion diversity, equity, and inclusion in every aspect of team building.
•
Set clear expectations aligned with REEDS’ strategic goals and values.
Operational Excellence & Store Presentation
•
Ensure consistent execution of REEDS operational standards and policies.
•
Maintain inventory accuracy, merchandising standards, and back-of-house efficiency.
•
Lead store-level implementation of corporate directives, product launches, and marketing campaigns.
•
Ensure compliance with security procedures and loss prevention practices.
•
Serve as a brand ambassador, ensuring every detail of the store reflects the REEDS aesthetic and values.
Requirements
Required Qualifications
•
Minimum 3 years of experience in retail management, preferably within luxury, specialty, or jewelry retail.
•
Proven track record of driving sales results while delivering exceptional customer experiences.
•
Strong leadership presence with the ability to inspire, guide, and develop a team.
•
Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms.
•
Availability to work a flexible schedule including evenings, weekends, and holidays.
•
High School Diploma/Equivalent
•
Must be legally eligible to work in the U.S.
•
Must be able to sit or stand for extended periods as required
Preferred Qualifications
Nice to have
•
Previous coursework or certification from the Gemological Institute of America (GIA).
•
Passion for jewelry, watches, and gemology.
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
Legal
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
More roles at REEDS Jewelers