Major Tasks, Responsibilities, and Key Accountabilities
Leads one or more large-scale, cross-functional IT projects from initiation through delivery and post-implementation support by facilitating stakeholder alignment and governance routines. Develops, analyzes, and manages comprehensive project plans, timelines, budgets, and resource forecasts. Oversees project financials, including cost tracking, forecasting, and ROI analysis, providing recommendations and justification for budget decisions. Monitors overall project performance against established plans and adjusts strategies as needed to ensure successful outcomes. Identifies, escalates, and resolves complex issues while supporting RFI/RFP processes, vendor selection, and contract negotiations.
Manages the work of multiple project teams, including internal staff and external partners, by aligning resources to project priorities based on skills, capacity, and project demands. Communicates a clear vision of project goals, objectives, and success metrics. Coordinates cross-functional team activities to ensure timely delivery of key milestones. Provides mentorship, guidance, and performance feedback to junior project managers, analysts, and team members to drive a high-performance culture.
Directs risk management efforts across multiple projects by proactively identifying potential risks, analyzing trigger events, and implementing mitigation strategies. Establishes contingency plans, anticipates dependencies across systems and teams, and adapts to evolving business and technical requirements. Influences leadership to take proactive action on risk mitigation strategies to minimize impact on delivery.
Drives alignment, buy-in, and engagement among diverse stakeholders, including business leaders, IT teams, vendors, and executive leadership. Builds and maintains strong relationships while facilitating decision-making and resolving competing priorities. Provides strategic recommendations to program leadership to support goal setting, prioritization, and successful project delivery. Translates complex technical initiatives into clear business value and outcomes.
Ensures adherence to enterprise project management standards, governance frameworks (e.g., Agile, ITIL, SOX), and security protocols. Leads continuous improvement initiatives by capturing lessons learned, optimizing processes, and driving efficiencies through Lean or Six Sigma methodologies. Tracks, analyzes, and communicates key performance metrics and project outcomes to stakeholders and the broader project management community.