Staff System Admin
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Before you apply
LocationCairo, Cairo Governorate, Egypt
Typefull-time
SeniorityLead
Experience5+ yrs
DepartmentInformation Technology
Company size201–500 people
PostedOct 18, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Business Administration, or related field
5+ years of experience in IT infrastructure, systems administration, or network management within a technology-driven environment
Proven ability to diagnose and resolve complex IT and network issues with minimal supervision
Strong understanding of network architecture, information security principles, and system optimization techniques
Proficiency in endpoint management, backup and recovery tools, and cloud-based environments
Excellent analytical, communication, and collaboration skills with a proactive and ownership-driven mindset
Skills
network management
endpoint management
backup and recovery tools
cloud-based environments
security tools
About the role
At Sumerge, Staff IT Engineers own the reliability, security, and performance of our IT infrastructure. They evaluate user needs, design and implement efficient network and system configurations, and ensure seamless operations across endpoints, applications, and cloud environments.
Our ideal candidate combines deep technical expertise with a proactive, service-oriented mindset. They take ownership of diagnosing and resolving complex issues, strengthening system security, and continuously enhancing operational efficiency to enable smooth digital experiences across the organization.
Requirements
· Evaluate user needs and system functionality to deliver reliable, secure, and high-performing IT services that meet business objectives.
· Own the diagnosis and resolution of complex IT incidents across infrastructure layers to minimize downtime and service disruption.
· Implement, maintain, and optimize network infrastructure components, ensuring scalability, availability, and compliance with IT standards.
· Collaborate with the System Administration team to approve and deploy updates, patches, and configuration changes that enhance system performance and security.
· Ensure smooth operation of all IT systems — including endpoint protection, print services, and email platforms — through regular monitoring and performance evaluations.
· Administer and secure IT systems to maintain optimal reliability, resilience, and alignment with organizational security frameworks.
· Deploy and operate security tools to detect, analyze, and remediate vulnerabilities across diverse systems and applications.
· Contribute to the continuous development of security policies, procedures, and governance protocols to safeguard Sumerge’s IT assets.
· Maintain and approve accurate technical documentation and IT asset inventory to ensure traceability, accountability, and compliance readiness.
· Supervise and mentor junior IT engineers, fostering technical growth and adherence to best practices.
· Collaborate cross-functionally with Infrastructure, Security, and Operations teams to resolve escalations and improve process efficiency.
· Report daily progress, incidents, and risk updates to the Senior IT Infrastructure & Security Engineer to ensure operational visibility and alignment
Qualifications:
· Bachelor’s degree in Business Administation, or related field.
· 5+ years of experience in IT infrastructure, systems administration, or network management within a technology-driven environment.
· Proven ability to diagnose and resolve complex IT and network issues with minimal supervision.
· Strong understanding of network architecture, information security principles, and system optimization techniques.
· Proficiency in endpoint management, backup and recovery tools, and cloud-based environments.
· Excellent analytical, communication, and collaboration skills with a proactive and ownership-driven mindset.