Roles and Responsibilities
Team Leadership and Engineering Excellence
• Lead, coach, and develop the APAC network engineering team, building technical depth, accountability, delivery discipline, and succession capability.
• Set technical direction and maintain a high engineering standard across architecture, design quality, automation, documentation, testing, and execution.
• Act as the senior technical escalation point for complex engineering issues and critical incidents, providing decisive direction and hands-on support where required.
• Embed peer review, reusable engineering patterns, knowledge sharing, and continuous improvement across the function.
Engineering Strategy, Architecture, and Standards
• Serve as the Technical SME and engineering owner for the Bank’s APAC data network, with primary ownership of Cisco ACI and broader ownership across campus, LAN/WAN, wireless, Cisco Catalyst SD-WAN, and related connectivity services.
• Define and maintain target architectures, engineering standards, configuration baselines, design patterns, technology roadmaps, and lifecycle plans.
• Ensure solutions are secure, resilient, scalable, supportable, observable, and aligned with banking, operational risk, regulatory, and audit requirements.
• Provide technical guidance and design assurance to network engineering, enterprise architecture, cyber security, infrastructure, application, and operations teams.
Programme and Project Delivery
• Own end-to-end engineering delivery for data centre, campus, WAN, wireless, and SD-WAN initiatives from planning and design through build, test, migration, cutover, and operational handover.
• Lead concurrent network transformation and modernisation projects, managing scope, resources, dependencies, risks, milestones, and delivery quality.
• Coordinate with project teams, application owners, operations, security, vendors, and OEM partners to remove blockers and deliver agreed outcomes.
• Provide clear technical status, risk, decision, and dependency reporting to senior stakeholders and governance forums.
Hands-on Design, Build, and Troubleshooting
• Personally lead and, where required, execute the architecture, detailed design, build, implementation, migration, and validation of enterprise network infrastructure.
• Produce and assure high-quality HLDs, LLDs, implementation procedures, migration and cutover plans, test plans, validation evidence, and rollback plans.
• Lead complex troubleshooting across ACI, routing, switching, SD-WAN, wireless, load balancing, DNS, firewall traffic flows, and application connectivity.
• Use packet capture, telemetry, platform diagnostics, and flow-analysis tools to drive evidence-based root cause analysis and permanent remediation.
• Review high-risk changes and conduct post-implementation technical reviews to improve future engineering outcomes.
• Drive automation across network provisioning, configuration, compliance, testing, validation, and operational handover using Ansible, Python, and scripting.
• Establish repeatable, version-controlled engineering workflows using Git/GitHub, Jinja2 templates, CI/CD pipelines, and automated test frameworks.
• Apply infrastructure-as-code and NetDevOps practices, including Terraform where appropriate, to improve speed, consistency, traceability, and control.
• Use REST APIs, NETCONF/RESTCONF, YANG models, and orchestration platforms to integrate and automate network services.
Technical Governance, Risk, and Vendor Management
• Provide technical governance for architecture, design, change, configuration, resilience, security, observability, and lifecycle management.
• Ensure engineering deliverables meet operational risk, regulatory, auditability, vulnerability, and documentation requirements.
• Engage OEMs and strategic vendors on solution design, technical assurance, product roadmaps, defects, lifecycle matters, and complex escalations.
• Support audit, risk, vulnerability, obsolescence, and resilience-remediation activities relating to the data network estate.