Education:
• Appropriate Associate’s degree to meet CLIA certification standards for Medical Laboratory Technician
Experience:
• Minimum one (1) year of lab experience (preferred)
Certification:
• Medical Technologist certification (required)
o MLT(ASCP)
o MLT(AMT)
o Qualified as a medical laboratory technician under CLIA rules, or equivalent.
• Beginning in January 2004, newly certified individuals must participate in The AAB Board of Registry (BOR) Certification Maintenance Program (required)
Job Competency:
Knowledge, Skills, and Abilities critical to this role:
• Strong customer service skills- able to demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints
• Superior organization skills- manages time effectively, keeps tasks appropriately prioritized, able to pay extreme attention to detail for long periods of time
• Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility
• Skilled at remaining calm during periods of stress
• Knowledge of College of American Pathology (CAP)
Reasoning Ability:
• Able to critically think through complex situations and process improvements
• Able to assist others in developing clinical reasoning skills
Computer Skills:
• Basic computer skills
• Proficient in Microsoft Word, Microsoft Excel and Cerner EHR
Additional Responsibilities:
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health