Operations Manager
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Before you apply
LocationMO - Kansas City
Work modeon-site
Typefull-time
SeniorityMid
Company size10,000+ people
PostedSep 28, 2026 · 1mo ago
Verified live21h ago
Reposted once in the last 6 monthsEarliest listing first seen Sep 11, 2026
How we check a job is still liveAt a glanceSummarised by Seekless from the posting.
Deductive reasoning ability
Advanced analytical skills
Computer skills
Advanced communication skills
Leadership
Supervision
Influencing skill
Ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
About the company
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
•
Overall store management, supervision, and policy implementation
•
Sales and inventory management
•
Employee staffing, training, and development
•
Financial management
•
Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Responsibilities
Essential Functions:
1.
Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2.
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
•
Deductive reasoning ability, advanced analytical skills and computer skills.
•
Advanced communication skills, leadership, supervision, and influencing skill
•
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications