Czech Speaking CS Role for Hospitality Department - Remote Work from Greece
LocationOstrava, Moravian-Silesian Region, Czechia
Work moderemote
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedJun 26, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluency in Czech (spoken and written) is essential
Proficiency in English is mandatory
Strong communication and interpersonal skills
Ability to handle challenging situations calmly and effectively
Willingness to relocate and adapt to life in Greece
Positive attitude towards learning and professional growth in a multicultural setting
Experience in customer service or related roles is preferred
Benefits
Fully paid relocation package
Competitive salary
Monthly performance bonus
Fully paid training
Health insurance
Extra salary
About the role
Mercier Consultancy Group is seeking a Czech Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.
Key Responsibilities
•
Assist Czech-speaking customers with accommodation bookings through phone, email, and chat.
•
Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
•
Manage booking amendments, cancellations, and special requests efficiently.
•
Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
•
Keep detailed records of customer interactions and bookings using Booking.com’s reservation system.
•
Collaborate with team members to achieve high standards of customer service and satisfaction.
Requirements
•
Fluency in Czech (spoken and written) is essential; proficiency in English is mandatory
•
Experience in customer service or related roles is preferred.
•
Strong communication and interpersonal skills.
•
Ability to handle challenging situations calmly and effectively.
•
Willingness to relocate and adapt to life in Greece.
•
Positive attitude towards learning and professional growth in a multicultural setting.
Benefits
1.
Fully Paid Relocation Package
2.
Competitive monthly Salary
3.
Monthly Performance Bonus
4.
Fully Paid Training
5.
Health Insurance
6.
2 Extra Salaries Per Year
7.
And Much More…
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