Technical Customer Support – Banking, Moldova, (Cedacri International)
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Before you apply
LocationChisinau
Work modehybrid
Typefull-time
SeniorityEntry
DepartmentION Core Banking, Client Support
Company size10,000+ people
PostedSep 2, 2022 · 4y ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Sep 2, 202267% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Students in the last year of College, University, Faculty of Economics, Finance or bachelor's degree in Economics and Finance
Written & verbal Italian skills
Excellent knowledge of the Microsoft Office
Excellent communication and negotiation skills, aptitude for teamwork and strong customer orientation
Knowledge of English language is an added advantage
Skills
Microsoft Office
Benefits
Paid training
Professional development
Language lessons
About us:
Cedacri International is part of ION Group, a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as providing real-time data and business intelligence to help people make better decisions.
We are 13,000+ employees, 60+ global offices, and over 4,800+ customers worldwide.
Responsibilities
Your role: Your duties and responsibilities
• Customer Service: customer support activities according to the areas within the scope of the service, specific phone/writing skills and functional technical skills.
• Help Desk: Customer service activities focused on customer management and troubleshooting/problem solving.
• Customer Satisfaction: checking and mapping of customer satisfaction.
Other duties
We might ask you to perform other tasks and duties as your role expands.
Requirements
Your skills, experience, and qualifications required
•
Students in the last year of College, University, Faculty of Economics, Finance or bachelor’s degree in Economics and Finance.
· Written & verbal Italian skills.
· Knowledge of English language is an added advantage.
· Excellent knowledge of the Microsoft Office
· Excellent communication and negotiation skills, aptitude for teamwork and strong customer orientation
What we offer:
· A 3 month long paid training period.
· Working in a young team.
· Italian languages lessons, continuous learning, professional growth opportunities.
· Permanent employment contract with full social package
Location:
Chisinau, Republic of Moldova
Legal
By submitting your application, you acknowledge and accept that Cedacri International SRL and its affiliated entities may process your personal data for recruitment, staffing, professional evaluation, and related operational activities in accordance with applicable data protection laws and internal group policies.
Important notes:
According to the Moldavan Law on Social Inclusion of People with Disabilities (no.60 from 30.03.2012) please note that candidates from the disability list will be given priority.