Responsibilities AND Accountabilities
Maintain existing sales and identify new opportunities
· Gain knowledge of customer’s business
· Develop key purchasing contacts
· Identifying customer expectations and matching them to INEOS’s capabilities
· Utilize internal information systems to develop an offer for the customer.
· Successfully negotiate sales agreements, utilizing sales-management resources
· Sales territory may include accounts in Texas, Oklahoma, Arkansas, Lousiania, Mississippi, and New Mexico. ri.
· Territory requires 50-60% overnight travel
Meet established annual objectives to deliver volumes and margins for their assigned territory
· Ability to effectively utilize INEOS’s forecasting tools
· Negotiate pricing at market-based accounts
· Develop realistic forecasts
· Develop clear understanding of customers’ markets that could affect forecast/delivery of plan
· Monitor results and develop options for management consideration of corrective action
· Identify market conditions and competitive activity affecting plan delivery.
Develop/maintain strong customer relationships, and increase customer loyalty and customer satisfaction
· Build trust with key customer contacts; become a source of industry information to the customer
· Listen to customer needs/concerns and recommend timely solutions
· Be proactive, not reactive, to market conditions, but don’t over commit
· Communication, communication, communication
· Ensure INEOS is “easy to do business with”
· Utilize INEOS’s resources, appropriately, to continuously create value in the customer relationship
Ensure customers’ responsibilities of relationship are met
· Accurate and timely input of forecasts/order placement
· Payment of invoices within established terms
· Increased utilization of rail fleet, by ensuring timely release of railcars from customers’ facilities.
Participation in broader O&P initiatives
•
Sustainability & circular economy initiatives
•
Safety projects and training
•
Skill & expertise development in software system use