Premier Services Technical Manager
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Before you apply
LocationAllen, TX (TX139)
Typefull-time
SeniorityLead
DepartmentPremier Support Services
Company size10,000+ people
PostedOct 6, 2026 · 1mo ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Inclusive, results-driven technical leader
Own and scale Premier Support Services program
Mentor a high-performing support team
Serve as an executive escalation point
Cultivate strong internal and client relationships
Lead strategic initiatives
Optimize support processes
Champion customer success across technical ecosystem
People-first approach to leadership
Dedication to operational excellence
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, we are “Solving for safer.” Our Premier Support Services team is at the heart of keeping critical communication, video security, and command center technologies running seamlessly for public safety and enterprise customers. We connect clients with top-tier technical expertise, driving proactive service, swift incident response, and long-term customer success.
Job Description
We are seeking an inclusive, results-driven technical leader to own and scale our Premier Support Services program in Allen, TX. In this role, you will mentor a high-performing support team, serve as an executive escalation point, and cultivate strong internal and client relationships. You will lead strategic initiatives, optimize support processes, and champion customer success across our technical ecosystem. We value candidates who bring a people-first approach to leadership and a dedication to operational excellence. Bachelor’s degree or equivalent practical experience is welcomed.
Key Responsibilities: