• 5+ years implementing or supporting SIS, LMS, or CRM platforms in higher education.
• Proven experience with platforms such as:
*SIS: Banner, Anthology, Workday Student, Jenzabar, Thesis, PowerCampus.
*LMS: Canvas, D2L, Blackboard, Moodle.
*CRM: Salesforce, Slate, Dynamics 365, Element451.
• Strong understanding of academic processes: enrollment, grading, admissions, and financial aid.
• Experience managing multiple projects remotely.
• Project collaboration tools: Jira, Confluence, Asana, MS Teams.
• Fluent English (C1+) and Spanish.
• Comfortable working in remote, multicultural teams.
• Strategic thinking and client-facing communication.
• Ability to translate institutional needs into technical solutions.
• Proactive, autonomous, and results-driven.
• Strong documentation and presentation skills.