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Cleveland Clinic

Dispatcher

LocationUnion Hospital
Also inDover
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentSecurity
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have6
High school graduate
Computer software proficiency
Typing and data entry skills
Clear speaking voice over a security radio system
Ability to dispatch personnel in escalating situations
Visual acuity to monitor security screens continuously
Nice to have1
Previous security and/or dispatch experience
Eligibility1
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to protected characteristics
Skills
computer software
typing
data entry
access control systems
alarm systems
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
About the role
Dispatcher
Location
Dover
Facility
Union Hospital
Department
Security-Cleveland Clinic Union Hospital
Job Code
K99993
Shift
Day/Evening Rotation
Schedule
6:00am-10:30pm
Job Summary
Job Details
Join Cleveland Clinic Union Hospital and experience world class healthcare at its best. Located in Dover, Ohio, the award-winning not-for-profit Union Hospital serves the communities of eastern Ohio. Here, you will be part of a talented, compassionate, and driven team of caregivers, work with state-of-the-art technology and provide stellar patient care.
Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Dispatcher, you will play an essential role in this mission and be a part of our growing organization. Dispatchers are responsible for protecting patients, visitors, caregivers and hospital property by coordinating and addressing the Security Dispatch Office activities and responsibilities.
A caregiver in this position works Week 1: Monday 6:00am-6:00pm, Tuesday 2:00pm-10:00pm, Wednesday 2:00pm-10:00pm, and Saturday 6:00am-6:00pm. Week 2: Sunday 6:00am-6:00pm, Tuesday 2:00pm-10:00pm, Wednesday 2:00pm-10:00pm, and Friday 6:00am-6:00pm.
Responsibilities
A caregiver who excels in this role will:
•
Receive calls and requests for service and formulate correct responses.
•
Regulate radio traffic by dispatching calls and relaying information.
•
Answer questions and give directions to visitors, caregivers and patients.
•
Monitor hospital activity on closed circuit television to be alerted to any escalating situations or unusual activity that may require Security involvement and responds appropriately.
•
Implement procedures for emergency situations such as fire, disaster, infant abduction, tornado, bomb threat, etc. as indicated in the Security Department Facility Orders and the M.C.I. Manual.
•
Complete appropriate and accurate documentation for dispatch logs, equipment logs, helipad logs, lost and recovered property, patient valuables, occurrence reports, etc.
•
Maintain knowledge of operation of access control systems.
•
Maintain knowledge of all alarm systems and appropriate responses.
Requirements
Minimum qualifications for the ideal future caregiver include:
•
High school graduate
•
Computer software proficiency
•
Typing and data entry skills
•
Clear speaking voice over a security radio system
•
Ability to dispatch personnel in escalating situations
•
Visual acuity to monitor security screens continuously
Nice to have
Preferred qualifications for the ideal future caregiver include:
•
Previous security and/or dispatch experience
**Personal Protective Equipment:**Follows standard precautions using personal protective equipment as required
Legal
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
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