Crisis Helpline Responder (Laos)
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Before you apply
LocationLao People's Democratic Republic
Work moderemote · Laos
Typecontract
SeniorityEntry
Experience1–3 yrs
DepartmentProviders
Company size1,001–5,000 people
PostedSep 2, 2026 · 2mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Sep 2, 202678% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
1–3 years of helpline experience (paid or volunteer)
Proven ability to manage high-risk situations
Emotional resilience and calm decision-making under pressure
Fluency in Lao and English
Be the Voice That Makes a Difference.
As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.
This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.
Why This Role Matters
You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.
Responsibilities
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Respond to crisis hotline calls with empathy and professionalism
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Provide evidence-based crisis counseling and de-escalation support
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Conduct risk assessments and arrange emergency services or referrals when required
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Maintain accurate and confidential call documentation
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Develop tailored crisis management and safety plans
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Ensure smooth handovers between shifts
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Dedicate each shift exclusively to Intellect crisis support services
Requirements
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1–3 years of helpline experience (paid or volunteer)
•
Proven ability to manage high-risk situations
•
Emotional resilience and calm decision-making under pressure
•
Fluency in Lao and English; additional languages are a plus