EN
EncoraL2 Application Support Engineer
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Before you apply
LocationBrazil
Work modeon-site
Typefull-time
SeniorityMid
DepartmentBrazil Billable
Company size5,001–10,000 people
PostedFeb 20, 2026 · 8mo ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
Computer Science concept of Data Structures in practical use cases
Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
Good unix trouble shooting skills
Good understanding of ETL / batch processes and capacity management
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions
One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
Experience in the Financial Service Industry
Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
Degree in Computer Science
Skills
Java
C
C++
VB
.NET
ASP
Angular
Shell script
Perl
JavaScript
Python
Sybase ASE/IQ
Oracle
DB2
ETL
Spark
Hadoop
HDSF
XRS
public cloud
About the role
Job Title: L2 Application Support Engineer
Key Skills: Java, C, ETL, Shell script.
Location: São Paulo
Mode: In-person
We at Coforge are hiring L2 Application Support Engineer with the following skill set.
Key Responsibilities
•
Work actively with team members to analyze and resolve application issues.
•
Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
•
Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.
•
Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly.
•
Automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
•
Identify alerts/processes that can be automated.
•
Challenge existing application setup, processing and suggest different ways to solve problem or improve stability.
•
Actively participate in Change management process with view to manage risk in production environment.
•
Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency.
•
Develop reports that provide trending statistics to track and manage application health and support service performance.
•
Willing to learn and troubleshoot/support proprietary technologies not available through market place.
Required Skills & Qualifications
•
Computer Science concept of Data Structures in practical use cases.
•
Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues.
•
Good unix trouble shooting skills.
•
Good understanding of ETL / batch processes and capacity management.
•
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions.
•
One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
•
One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
•
One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2.
Preferred Skills:
•
Experience in the Financial Service Industry.
•
Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud.
•
Degree in Computer Science.
Posted On: 22-07-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.