Key Responsibilities:
Program Ownership & Discovery
● Serve as the Lead Learning Experience Designer for GA programs that may include AI, emerging
technology, digital transformation, technical skills, leadership, role-based application, or
workplace productivity components.
● Own the complete Client-facing Design Process; requirements gathering, learning outcomes,
project timelines, scope, resourcing, development plans, and content quality from discovery
through delivery.
● Partner with sales, product, client success, solutions, and delivery teams to identify client and
learner needs and translate those needs into practical learning solutions.
● Support pre-sales and client conversations by helping define skill needs, learner personas,
program objectives, audience readiness, and recommended learning pathways.
● Evaluate the tools, workflows, use cases, and workplace contexts most relevant to a client or
learner audience, including AI tools where relevant, and determine how they should be
represented in the learning experience.
● Define clear learning outcomes that move learners from awareness to practical application,
workflow improvement, productivity gains, behavior change, and responsible technology use.
Applied Learning Design & AI-Enabled Development
● Design and develop practical, instructor-led learning experiences for learners at varying levels of
expertise, including programs where AI tools, workflows, or emerging technologies are central to
the learner outcome.
● Create instructor-led training materials, including slides, hands-on labs, case studies, simulations,
assessments, facilitator guides, learner workbooks, and practical workplace exercises.
● Build learning experiences that help learners actively apply new skills in realistic workplace
contexts, including the use of AI tools and platforms where relevant.
● Design hands-on activities using current workplace and AI tools, such as ChatGPT, Claude,
Gemini, Microsoft Copilot, Perplexity, Midjourney, NotebookLM, or other tools relevant to
enterprise learning.
● Translate complex or technical concepts into structured, accessible, and engaging learning
experiences in partnership with subject matter experts.
● Curate, contextualize, and update content to reflect emerging industry trends, new tool
capabilities, evolving best practices, accessibility expectations, and responsible use
considerations.
● Design structured learning pathways across levels of proficiency, including AI literacy, role-based
application, technical skill development, workflow redesign, responsible technology use, and
advanced concepts where appropriate.
● Develop practical, interactive exercises such as tool walkthroughs, prompt refinement activities,
workflow mapping, use case development, ethical decision-making scenarios, productivity tasks,
coding challenges, technical labs, or real-world business simulations.
● Ensure learning experiences are grounded in adult learning principles, learning science,
accessibility, measurable learner outcomes, and practical transfer to the workplace.
● Follow GA’s design and development standards, best practices, templates, QA processes, and
productization expectations for core and customized curriculum.
● Create, execute, and own the quality of project and program development timelines, deliverables,
and required resources.
● Onboard and project manage all resources required for program development, including SMEs,
other LEDs or instructional designers, assessment specialists, instructors, vendors, contractors,
and freelancers.
Delivery & Instructor Enablement
● Develop instructor enablement materials to support live classroom training delivery, including
facilitator guides, run-of-show documents, learner workbooks, real-world case studies, tool setup
instructions, troubleshooting guidance, and activity facilitation notes.
● Provide guidance to instructors on best practices for applied, interactive learning, including live
tool demonstrations, coaching, discussion facilitation, learner support, applied exercises, and
technology-supported problem solving.
● Work closely with instructors, learning facilitators, and client teams to tailor learning programs
for diverse audiences, including enterprise clients, startups, government organizations, technical
teams, business leaders, and cross-functional employee populations.
● Ensure instructors are equipped to deliver learning experiences confidently, accurately,
consistently, and in alignment with GA’s instructional standards.
● Collect, synthesize, and analyze data on learning impact to support continuous improvement,
content refinement, learner outcomes, and program updates.
● Where applicable, work with translation vendors and localization partners to adapt learning
experiences for global audiences.
Productization
● Lead conversations and workflows with product management and learning systems design teams
to standardize reusable GA learning patterns, components, activities, templates, and program
structures.
● Contribute to the development of a scalable library of reusable GA learning components,
including program structures, activities, assessments, facilitator resources, client-ready assets, and
AI-enabled learning patterns where relevant.
● Identify which custom learning materials can be converted into reusable product components or
repeatable delivery models.
● Support the evolution of GA’s learning portfolio by identifying emerging client needs, market
shifts, tool trends, and opportunities for new or improved learning products.