Sales Representative II
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Before you apply
LocationHamilton, ON, Canada
Work modehybrid
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentSales
Company size1,001–5,000 people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
General knowledge of refractories
Computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
Strong interpersonal and communications skills and the ability to work effectively in a team environment
Strong analytical skills and the ability to assemble and quickly analyze data
Strong industry-specific knowledge coupled with the ability to manage supplier relationships
Excellent organization skills with accurate and precise attention to detail
Self-motivation with the ability to adapt quickly
Four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing
Must be able to travel to customer accounts to provide support to customers
Skills
Microsoft Office Suite
Excel
CRM
About the role
HWI has a fantastic opportunity to join our Sales team as a Sales Representative II.
Summary
The Sales Representative II solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.
Responsibilities
Responsibilities
• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations
Requirements
Requirements
• Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• Requires general knowledge of refractories
• Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
• Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
• Requires strong analytical skills and the ability to assemble and quickly analyze data
• Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
• Requires excellent organization skills with accurate and precise attention to detail
• Requires self-motivation with the ability to adapt quickly
• The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
Must be able to travel to customer accounts to provide support to customers.
Physical and Environmental Requirements
• Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
• Lifting: 50 pounds less than 1/3 of the time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
• Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
• Noise: Requires working in quiet conditions.