This squad is for responsible for supplier registration, onboarding, and lifecycle management through the Makro Supplier Portal (MSP). The Senior Product Owner will take over a live product and drive the next phase of supplier self-service improvement.
Key responsibilities
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Own the product roadmap for supplier onboarding and lifecycle management on MSP
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Improve supplier registration, verification, and portal activation workflows
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Reduce onboarding cycle time and increase the supplier self-service rate
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Manage supplier profile and data management features — updates, deactivation, role access
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Partner with supplier-facing commercial teams to understand pain points and prioritize improvements
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Write PRDs, manage backlog, and lead sprint delivery in close collaboration with the tech team
Requirements
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4–7 years of product management experience with a background in B2B platforms, supplier portals, or operations-facing products
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Strong track record of improving workflows and driving user adoption on an existing product
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Ability to manage multiple stakeholders — commercial, tech, finance, and supplier-facing teams
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Detail-oriented with strong process thinking
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Fluency in English; Thai is an advantage
Nice to Have
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Experience in retail, wholesale, or FMCG supplier management
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Prior experience with Makro Supplier Portal (MSP) or similar supplier-facing platforms
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Familiarity with ERP-integrated supplier workflows (Oracle, SAP)