· Track and consolidate the status, milestones, risks, issues, and dependencies of technology initiatives across Technology, Product, AI, Business, and Operations teams.
· Prepare clear project and portfolio reports, dashboards, and executive updates to support management review and decision-making.
· Identify, monitor, and escalate critical risks, cross-project dependencies, delivery issues, and required management actions in a timely manner.
· Support portfolio planning, prioritisation, annual roadmaps, budget planning, and technology investment decisions.
· Manage demand, resource capacity, allocation, and capability gaps across the Technology Strategy portfolio.
· Track initiative KPIs, user adoption, expected benefits, and realised business value; connect technology delivery to business outcomes.
· Coordinate ownership, milestones, and action follow-up across internal teams to avoid duplicated work and ensure delivery accountability.
· Support governance of strategic vendors and partners, including delivery commitments, progress tracking, risks, and follow-up actions.
· Drive executive-sponsored or urgent strategic initiatives from initiation through delivery and transition to Operations.