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Warehouse and Inventory Management
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Receive and document materials from suppliers and other sources.
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Inspect materials upon receipt and ensure required documentation is complete and accurate.
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Support the timely dispatch of materials and maintain accurate dispatch documentation.
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Regularly update stock cards, bin cards, warehouse registers and relevant inventory systems.
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Maintain accurate records of incoming and outgoing materials.
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Support the management of Contribution-In-Kind (CIK) and closed-grant inventory.
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Support stock replenishment based on approved purchase requisitions and inventory management procedures.
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Assist Program staff with loading and unloading materials when required.
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Support the organization and effective use of warehouse space and storage facilities.
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Support pharma warehouse management where applicable.
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Participate in periodic inventory cycle counts, physical inventory checks and year-end inventory counts.
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Document inventory findings, discrepancies and reconciliations and report them to the Supply Chain Manager.
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Support the preparation of timely and accurate inventory and warehouse reports.
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Administrative and Office Support
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Consolidate office stationery, kitchen, hygiene and other operational supply needs and raise purchase requests as required.
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Support office and facility management, including communication with landlords and follow-up on maintenance or repair issues.
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Support furniture, equipment and facility-related requests and coordinate with Procurement and relevant departments.
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Support the organization of office space and seating arrangements for visiting and permanent staff.
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Support internal and external visitors with travel arrangements and hotel bookings when requested.
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Support the management of cleaners and other office service providers, where applicable.
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Support the preparation and verification of hotel and other operational invoices in line with IRC procedures.
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Support the organization of internal and external meetings, including venue arrangements, required equipment and materials.
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Coordination and Compliance
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Liaise with suppliers, partners, landlords and other external stakeholders as required.
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Ensure all activities and documentation comply with IRC policies, procedures and relevant SOPs.
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Provide additional support to the Supply Chain Manager and Field Manager as required.
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Perform any other duties related to the position as requested by the direct manager.
Concerning all client-facing staff:
• Information sharing - Regularly share and discuss timely, accurate and relevant information in local
languages with communities about: - access and eligibility to service, -expected staff behaviors and
code of conduct, - community feedback, safeguarding mechanism and how to use them.
• Facilitating participation - Identify and provide communities with opportunities to participate in and
guide programs – from assessment and design through to monitoring and evaluation. Talk with
communities about how they would like to be involved in decision-making and discuss with
management how this can be facilitated.
• Feedback collection and reporting - Establish or promote the formal feedback mechanism – aligned
with organizational best practice – to capture, monitor, respond to and act on feedback and
complaints from communities.
• Foster ongoing learning, honest dialogue, and reflection at team level to strengthen safeguarding,
wellbeing and duty of care, and to promote IRC values and adherence to IRC policies.
• Lead by example and support IRC’s commitment to taking all necessary preventive measures and
creating an environment where people feel safe and can report misconduct.
For FMT and ESMT members:
• Model accountability and commitment to safeguarding all staff, partners, clients and others the IRC
works with to build a culture of prevention of safeguarding violations in our workplace and our
• Model accountability and commitment to wellbeing of all staff, partners, clients and others, the IRC
works with to build a culture of duty of care in our workplace and our programs