At a glanceSummarised by Seekless from the posting.
Must have7
Minimum 2 years' experience working with either car fleet management, car rentals, car sales or other administrative vehicle management work
Fluency in English
Excellent customer service and organisational skills
Strong computer literacy - proficient in Outlook, Word, Excel
Professional, approachable and with the confidence to say No where needed
Proven ability to interact successfully with varying levels inside and outside of the organisation
High attention to detail and able to work with a high level of accuracy
Skills
Outlook
Word
Excel
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
About the role
Office
Job Description
Position Summary
We are seeking a diligent and service-focused administrator with experience in fleet management. As a member of the Colleague Services Fleet Operations Team, the Car Fleet Administrator will be responsible for our leased company vehicles and assist colleagues with company car inquiries via our case management system. Our goal is to ensure a superior Colleague Experience by resolving cases promptly and accurately, thereby maintaining the mobility of our colleagues who use company cars.
This role can be office-based or worked from home, involving the management of company cars, coordination with leasing companies, fulfilling requests for company vehicles for newly hired staff, and verifying relevant documentation.
The Car Fleet Administrator will report directly to the Manager of Colleague Services Fleet Operations EMEA and will typically support colleagues in 2-4 countries across the EMEA region.
Key Responsibilities
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Provide excellent support for company car eligible colleagues, by answering inquiries via our case management system, ensuring accurate and timely responses, in adhering to Service Level Agreements
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Manage company car contracts with external suppliers (leasing, long term rentals)
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Coordinate with leasing companies to process car orders in line with company policy
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Coordinate the provision of company cars to new hires, including arranging delivery in time for job start
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Maintain accurate reporting, records, and files
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Provide data reports, audit the quality of the data and drive data clean-up where data is not in compliance with our standards
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Ensure correct taxation of company cars, by providing accurate data to the Payroll team
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Educate and advise colleagues with company cars, to ensure compliance with established policies and procedures
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Supporting the full lifecycle of each company car allocation, including: obtaining drivers licence, sourcing the vehicle, arranging delivery, arranging insurance, and responding to maintenance and repair needs
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Review, check and approve company car related invoices
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Ensure compliance with company guidelines and local legislation.
Requirements
•
Minimum 2 years’ experience working with either car fleet management, car rentals, car sales or other administrative vehicle management work
•
Fluency in English
•
Excellent customer service and organisational skills
•
Strong computer literacy - proficient in Outlook, Word, Excel
•
Professional, approachable and with the confidence to say No where needed
•
Proven ability to interact successfully with varying levels inside and outside of the organisation
•
High attention to detail and able to work with a high level of accuracy.
What We Offer
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A growing, friendly and supportive team
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A responsible and varied role
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Contact with a wide range of colleagues
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Annual bonus
About the company
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.