Roles & Responsibilities:
· Manage and grow a portfolio of clients connected to the South Korea market, including Korean companies expanding internationally and multinational organizations operating in or entering South Korea.
· Build strong client relationships and act as a trusted point of contact, ensuring high levels of client satisfaction, retention, and service delivery.
· Develop account plans that align with clients’ business objectives and identify opportunities for growth and expansion.
· Work closely with Legal, Payroll, Accounting, Tax, Finance, Compliance, and Operations teams to deliver effective solutions and support clients’ business needs.
· Provide guidance on entity management, payroll, accounting, tax, treasury, corporate compliance, and international business operations
· Lead regular business reviews and stakeholder meetings to discuss performance, business priorities, and future opportunities.
· Drive upselling, cross-selling, renewals, and service expansion opportunities across GoGlobal’s service portfolio.
· Stay informed on South Korea’s business environment, regulatory requirements, and cross-border business trends to support clients and internal stakeholders.
· Manage client escalations, identify risks proactively, and ensure timely resolution of issues.
· Support business development initiatives, regional projects, and other duties as required.