Ocean Export Customer Service
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Before you apply
LocationLas Condes, Región Metropolitana, cl
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentOcean Services
EquityIncluded
Company size10,000+ people
PostedNov 3, 2026 · 4d ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
At least 1 year of Ocean Export experience within a Freight Forwarding company
Computer skills (Microsoft Word, Excel, Power Point, Outlook)
Ability to work under pressure
Ability to adapt to changes
High level of attention to detail
Strong organizational skills
Strong communication skills
Process oriented
Intermediate to advanced English communication skills (spoken)
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Benefits
Health insurance
Employee stock purchase plan
Training and development program
Growth opportunities
Descripción de la empresa
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!
Descripción del empleo
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
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Ensure smooth and timely freight process flow
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Ensure accurate and timely data entry into our operational system
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Track and Trace Ocean Export Files and reporting
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Meet compliance at all times to regulations internal and external in accordance with government regulations
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Understand department process flow, and looking for best practices to improve operational efficiency and productivity
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Ensure all customers standard operating procedures in place and updated in the DLSOPs
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Overseas communications, timely responses to emails and requests (internal and external)
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Escalation of problems to Management when necessary
Requisitos
Education and Experience:
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At least 1 year of Ocean Export experience within a Freight Forwarding company.
•
Computer skills (Microsoft Word, Excel, Power Point, Outlook)
•
Ability to work under pressure
•
Ability to adapt to changes
•
High level of attention to detail
•
Strong organizational skills
•
Strong communication skills
•
Process oriented
•
Intermediate to advanced English communication skills (spoken).
Training Requirements:
•
Meet company standards of 52 hours training per year, including as needed management/leadership training
Información adicional
Expeditors offers excellent benefits:
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Health Plan: Medical
•
Employee Stock Purchase Plan evaluation after 1 year of employment
•
Training and Personnel Development Program
•
Growth opportunities within the company