Team Overview:
Enterprise Independent Testing (EIT) is a sub-line of business within Global Risk Management (GRM). EIT is responsible for developing consistent and coherent analytical tools and tests for effective risk and capital measurement, management, and reporting across Bank of America. EIT partners with the Lines of Business and Enterprise function to ensure the capabilities it builds address both internal and regulatory requirements and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, EIT drives innovation, process improvement, and automation.
EIT is transforming the way testing is built and executed through digital transformation, automation, and cutting-edge artificial intelligence and natural language processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia, and Latin America, as well as Global Business Services (GBS) associates.
Job Description:
Enterprise Independent Testing (EIT) has established itself as the enterprise utility for testing all end-to-end processes on behalf of the Second Line of Defense, Frontline Units (FLUs), and Control Functions (CFs), enabling more efficient and effective testing.
Production support specialist ensures the stability and continuous operation of live test production environment. Responsibilities include resolving incidents, monitoring system health, password management, and performing root cause analysis (RCA) to prevent repeat issues.
This role is responsible for developing capabilities such as models, analytical tools, and testing scripts that provide timely, actionable insights into the operational health of Bank of America’s processes. Key responsibilities include working with process owners to understand data, process flows, and controls; identifying risks; and designing effective testing and monitoring. Job expectations include creating methodologies to evaluate process and control effectiveness and compliance with laws, rules, and policies.