● Manage all aspects of o9 platform deployment and technical operations
● Manage DevOps team, assigning and monitoring work tasks and ensuring quality and efficiency is maintained
● Hire and grow DevOps talent
● Lead, plan, build, configure, test, and deploy DevOps solutions
● Collaborate with internal and external customers to manage o9 platform deployment, maintenance and support needs
● Promote DevOps strategies and implementation goals
● Develop and deploy best in class automation to efficiently manage o9 platform deployments
● Analyze and approve code and configuration changes
● Own end-to-end deployment, upgrade, migration, and operational support of the o9 Digital Brain Platform across customer-managed on-premises, hybrid, and cloud environments.
● Drive infrastructure planning, provisioning, capacity management, performance optimization, and environment lifecycle management.
● Partner with internal teams and customer Infrastructure, Security, and Operations teams to ensure platform availability, security, compliance, and operational readiness.
● Improve platform reliability, quality, scalability, time-to-deploy, and time-to-upgrade.
● Monitor, measure, troubleshoot, and optimize system performance across environments.
● Lead major platform upgrades, vulnerability remediation, platform hardening, patch management, and disaster recovery initiatives.
● Act as the senior escalation point for critical infrastructure and platform issues, driving root cause analysis and timely resolution.
● Analyze and approve code, infrastructure, and configuration changes.
● Provide on-call support on a rotation/shift basis and collaborate effectively with global teams across time zones.