Litigation Claims Adjuster - Complex
LocationRemote - North Carolina; Remote - Georgia; Remote - South Carolina; Remote - Florida; Remote - Ohio; Remote - New Mexico
Work moderemote · United States
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentClaims
EquityIncluded
Company size1,001–5,000 people
PostedSep 24, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
5 or more years of experience handling claims, preferably in specialty or complex lines
Demonstrated expertise in managing complex or high-risk claims scenarios
Experience working with brokers, legal professionals, and regulatory agencies
Must hold and maintain all required licenses in all U.S. states where licensing is required to perform the duties of this position
5+ years handling litigated commercial auto/trucking claims
Experience with catastrophic injury and wrongful death claims
Advanced claims analysis and adjudication techniques
Knowledge of FMCSA regulations and transportation industry operations
Strong negotiation and settlement skills
Excellent written and verbal communication abilities
Proficient in policy interpretation, risk assessment, and regulatory compliance
Ability to mentor and provide guidance to less experienced team members
Proficiency with claims management systems and related technology platforms
Bachelor's degree in business, insurance, risk management, or related field
Insurance-specific certifications (e.g., AIC, CPCU)
Skills
claims management systems
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Ad&d insurance
401(k)
Paid time off
Stock options
Deferred compensation
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You’ll be required to create an account or sign in to an existing one.
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Regular or Temporary:
Regular
Requirements
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
About the role
The Claims Senior Professional manages complex claims processes, including investigating, evaluating, and resolving high-severity claims in compliance with company standards and regulations. This role ensures timely adjudication while minimizing risk exposure and maintaining superior customer and broker relationships.
KEY RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Investigate, assess, and resolve complex claims within authority limits.
• Analyze policy coverage and liability to determine appropriate claim outcomes.
• Develop and execute strategies to mitigate potential financial risk exposure.
• Collaborate with legal counsel, underwriters, and external vendors as necessary.
• Prepare comprehensive reports and documentation for claim decisions.
• Ensure all regulatory requirements and compliance standards are met.
• Manage communications with clients, brokers, and internal stakeholders throughout the claims process.
• Participate in audits and quality control reviews to ensure best practices.
• Contribute to process improvement initiatives within the claims department.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree in business, insurance, risk management, or related field is preferred.
• 5 or more years of experience handling claims, preferably in specialty or complex lines.
• Demonstrated expertise in managing complex or high-risk claims scenarios.
• Experience working with brokers, legal professionals, and regulatory agencies.
CERTIFICATIONS / LICENSES / REGISTRATIONS
• Must hold and maintain all required licenses in all U.S. states where licensing is required to perform the duties of this position.
• Insurance-specific certifications (e.g., AIC, CPCU) are preferred.
FUNCTIONAL SKILLS
-5+ years handling litigated commercial auto/trucking claims
-Experience with catastrophic injury and wrongful death claims
-Advanced claims analysis and adjudication techniques.
•
Knowledge of FMCSA regulations and transportation industry operations
•
Strong negotiation and settlement skills.
•
Excellent written and verbal communication abilities.
•
Proficient in policy interpretation, risk assessment, and regulatory compliance.
•
Ability to mentor and provide guidance to less experienced team members.
•
Proficiency with claims management systems and related technology platforms.
Benefits
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we’re committed to supporting every aspect of teammates’ well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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