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Healthy Planet Systems Analyst II

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Before you apply
LocationMonterey, CA
Work moderemote · United States
Typefull-time
SeniorityMid
DepartmentHIT Applications
Company size1,001–5,000 people
PostedOct 29, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Mastering of assigned application(s) and applied workflows including clinical, technical and operational
Expert in the development, testing, validation and maintenance of the Epic application
Use Clinical background and subject matter expertise to build and support the application
Serve as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settings
Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application
Provide support to end users for software implementations, updates, and new version releases and document project issues
Complete testing and workflow validation of assigned applications and modifications before implementation into all environments
Gathering end user requirements and evaluating complicated workflows by working directly with end users
Oversee implementation of upgrades and service updates
Participate in on call coverage rotation as assigned
Follow team standard operating procedures, policies, and use organization standard templates
Perform project lead role for complex projects associated with assigned applications
Maintaining focus on customer service and responsiveness
Excellent communication both written and verbal
Troubleshoot technical problems
Master HIT tools, applications, and processes
Maintain fluency in HIT and industry best practices, tools, applications, certifications and processes
Follow departmental and organizational policies and procedures
Excellent critical and analytical thinking
Excellent written and oral communication skills
Exceptional customer service skills
Business acumen in multiple functional areas
Project Management and organizational skills
Microsoft Office products
Previous work as a systems analyst
Bachelor's degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.
Epic certification in Epic Healthy Planet and Compass Rose Analytics/Clinical Build
Epic certification is required within 90 days of completion date of course and as required to support new versions
Three years of related Healthy Planet or Ambulatory experience
Epic software knowledge
IT issue tracking software or 'ticketing' systems (e.g. ServiceNow)
Additional Epic certifications in one or more of the following: EpicCare Ambulatory, Cogito, Caboodle Data Model, Clarity Data Model, Clinical Data Model, Value-Based Analytics
Must reside in California
Live within commuting distance to work location in Monterey, CA
Skills
Microsoft Office
Epic
ServiceNow
Welcome to Montage Health’s application process!
Job Description:
This position is remote-local, must reside in California
Under the leadership of the HIT Applications Manager, the System Analyst II is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications. This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montage’s electronic health record.
Responsibilities include but are not limited to:
•
Mastering of assigned application(s) and applied workflows including clinical, technical and operational
•
Expert in the development, testing, validation and maintenance of the Epic application
•
Use Clinical background and subject matter expertise to build and support the application
•
Serve as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settings
•
Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application.
•
Provide support to end users for software implementations, updates, and new version releases and document project issues
•
Complete testing and workflow validation of assigned applications and modifications before implementation into all environments
•
Gathering end user requirements and evaluating complicated workflows by working directly with end users
•
Oversee implementation of upgrades and service updates
•
Participate in on call coverage rotation as assigned
•
Follow team standard operating procedures, polices, and use organization standard templates
•
Perform project lead role for complex projects associated with assigned applications
HIT departmental responsibilities
•
Maintaining focus on customer service and responsiveness
•
Excellent communication both written and verbal Troubleshoot technical problems
•
Master HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, certifications and processes
•
Follow departmental and organizational policies and procedures
Experience:
Required Experience:
•
Excellent critical and analytical thinking
•
Excellent written and oral communication skills
•
Exceptional customer service skills
•
Business acumen in multiple functional areas
•
Project Management and organizational skills
•
Microsoft Office products
•
Previous work as a systems analyst
Preferred Experience:
•
Three years of related Healthy Planet or Ambulatory experience
•
Epic software knowledge
•
IT issue tracking software or “ticketing” systems (e.g. ServiceNow)
Education:
Bachelor’s degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.
Licensure/Certification:
Required existing certifications…
•
Epic certification in Epic Healthy Planet and Compass Rose Analytics/Clinical Build
Preferred existing certifications…
•
Additional Epic certifications in one or more of the following:
EpicCare Ambulatory
Cogito
Caboodle Data Model
Clarity Data Model
Clinical Data Model
Value-Based Analytics
Epic certification is required within 90 days of completion date of course and as required to support new versions
Legal
Equal Opportunity Employer
Salary Range (based on years of applicable experience)
$108,825 to $145,579
Assigned Work Hours:
Full time (exempt). This position is remote-local, must reside in California, work primarily from home and live within commuting distance to work location in Monterey, CA.
Position Type:
Regular
Pay Range (based on years of applicable experience):
$56.40
to
$75.44