Information Technology Technical Support Engineer
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Before you apply
LocationMnfia
SeniorityEntry
ExperienceUp to 2 yrs
Company size1,001–5,000 people
First seenOct 22, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
University degree in computer science, statistics or equivalent
A+ and MCSE certificates
0-2 years of experience
Good experience in PC hardware, MS Windows, and MS Office
Good Command of English
Skills
PC hardware
MS Windows
MS Office
Responsibilities
· Support all employees by receiving, categories and disseminates calls.
· Open, document and follow up cases originated from user/customer calls.
· Support Network, telephone system and mobile phone push to mail issues.
· Apply and document primitive customer support in both applications and infrastructure.
· Handle, document and follow up different stages of issues, user incidents, equipment events and technical problems.
· Generate performance reports by different functions, applications or business group with the relevant case, incident, event and problem types that help management in decision making
Build, deploy, and manage desktops and laptops hardware and software.
Requirements
Position Title: Technical Support Engineer
Educational Requirements: University degree in computer science, statistics or equivalent.
Special Certification or Training Required: A+ and MCSE certificates
Required Industry Experience: 0-2 years of experience
Technological Requirements: Good experience in PC hardware, MS Windows, and MS Office.
Language Requirements: Good Command of English