At Nabi Health, we provide weight-inclusive nutrition care for people navigating eating disorders, disordered eating, and body distress. Our clinical model is supported by a strong operational backbone that ensures patients and providers have seamless, reliable, and ethical care experiences.
We are seeking a Billing, Credentialing & Back-Office Operations Coordinator to support revenue cycle operations, provider onboarding, and administrative workflows that enable our clinicians to deliver high-quality care at scale. This role is ideal for someone who is detail-oriented, systems-driven, and excited to help build operational processes in a growing, mission-driven healthcare startup.
What You’ll Do
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Billing & Revenue Cycle Management
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Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up
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Track and resolve claim denials and follow up with payers to ensure timely reimbursement
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Maintain accurate billing, insurance, and provider records within EMR and practice management systems
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Support revenue cycle reporting and collaborate with operations leadership to improve efficiency
Credentialing & Provider Enrollment
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Manage credentialing and payer enrollment for new Registered Dietitians (RDs)
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Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible
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Maintain up-to-date provider licenses, credentials, and payer statuses
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Ensure provider capacity keeps pace with patient growth
Back-Office & Administrative Operations
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Support onboarding of clinicians into EMRs, billing systems, and administrative workflows
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Maintain accurate provider and administrative data across internal systems
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Assist with scheduling, data entry, and clinician administrative support as needed
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Collaborate with leadership to streamline workflows and build scalable operational processes
Compliance & Communication
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Ensure compliance with HIPAA and payer requirements across all workflows
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Serve as a point of contact for clinicians and patients regarding administrative and billing questions
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Communicate clearly, professionally, and empathetically in a patient-centered care environment
What You Bring
Required
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1+ years of healthcare administration experience
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Prior experience with medical billing, insurance claims, denials, or RCM workflows
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Strong organizational skills and exceptional attention to detail
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Comfort with EMRs, billing software, spreadsheets, and Google Workspace
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Ability to work independently in a fast-paced, fully remote environment
Preferred
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Experience with credentialing, payer enrollment, or provider onboarding
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Experience in behavioral health, nutrition, or eating disorder practices
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Familiarity with EMRs such as SimplePractice, Healthie, or similar systems
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Working knowledge of CPT and ICD-10 codes
What We’re Looking For
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A problem-solver with a process-first mindset
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Highly reliable, proactive, and detail-oriented
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Comfortable with ambiguity and rapid growth environments
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Clear, timely communicator and strong collaborator
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Committed to equity, respect, and patient-centered care
What We Offer
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Competitive pay
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Health, dental, and vision insurance (for full-time roles)
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Home technology reimbursement
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Flexible scheduling within core business hours
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Professional growth opportunities within a rapidly scaling health organization