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Destination Pet

Assistant Manager (Career Opportunities)

Salary$24/hr
Location295 - Rover Kennels - Santa Monica
Work modeon-site
Typefull-time
SeniorityMid
Experience1+ yrs
Company size59+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have9
Must be a passionate team player and a strong motivator
Minimum of 1 year management experience preferably in hospitality, service and / or retail environments
Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public
Proficiency in computer applications including Microsoft Office Suite and database applications
Ability to multi-task with strong time management skills
Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines
Excellent oral presentation, writing, and analytical skills
Strong interpersonal, communication, and motivational skills
Must have exceptional strong customer service experience and skills
Nice to have2
Associate or BS/BA is a plus
Veterinary, boarding and/or grooming experience is a plus
Eligibility7
Must be able to work evenings, weekends and holidays
Must frequently lift 40 pounds
Must be able to be on feet for the duration of your shift
Must be able to stand, walk and climb stairs frequently
Must be able to work on computer system and work multi-line telephone
Must be able to handle dogs on leashes
Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions
Skills
Microsoft Office Suite
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Short term disability
Long term disability
401(k)
401(k) matching
Pet care discounts
Unlimited PTO
Daily pay
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
About the role
We are looking for an Assistant Manager to help lead our team at Rover Kennels Santa Monica
REPORTS TO: General Manager
Benefits
PERKS: Full-Time Health Benefits, 401K and Discounted Pet Insurance
PAY: $24.00 hourly/DOE
Access your earned wages anytime with DailyPay.
CORE RESPONSIBILITES (include but are not limited to):
•
Supports the mission, vision, culture and policies of Destination Pet.
•
Ensures the delivery of exceptional customer service and salesmanship.
•
Collaborates with the Destination Pet Support Staff on a regular basis (Operations, Human Resources, Marketing, Facilities, Legal, etc.).
•
Ensure the cohesiveness of all aspects of pet care services and cross training where necessary.
•
Manages center staff at the direction of the General Manager– motivate, recruit, hires, trains, promotes, coach/counsel, terminates when necessary.
•
Assists with facility compliance with federal and local labor laws: OSHA, EEOC, ADA, Fair Labor Practices.
•
Schedules staff for work assignments, allowing staff to provide outstanding service while maintaining your payroll budget.
•
Monitors and responds to the needs of pet guests to ensure their safety, security, and comfort.
•
Provides customer service and salesmanship.
•
Resolves customer complaints.
•
Maintains appropriate inventory of supplies; reorders and restocks as necessary.
•
Shops for miscellaneous supplies as needed.
•
Manages the computer system.
•
In the absence of the General Manager addresses all center maintenance needs to maintain a safe, comfortable environment for pet guests and associates.
•
Assists General Manager with monitoring financial reports and statistics.
•
In the absence of the General Manager, ensures that bank deposits are made when needed.
•
Promotes and markets Destination Pet’s programs and services in the surrounding community.
•
Ensures that client communication occurs.
•
Ensures exceptional customer service, through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.
•
Serve as the manager onsite when General Manager is not available.
•
Ensures that bank deposits are completed as needed.
REQUIREMENTS:
Expertise & Experience:
•
Associate or BS/BA is a plus.
•
Must be a passionate team player and a strong motivator.
•
Minimum of 1 year management experience preferably in hospitality, service and / or retail environments.
•
Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public.
•
Proficiency in computer applications including Microsoft Office Suite and database applications.
•
Ability to multi-task with strong time management skills.
•
Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines.
•
Excellent oral presentation, writing, and analytical skills.
•
Strong interpersonal, communication, and motivational skills.
•
Must have exceptional strong customer service experience and skills.
•
Veterinary, boarding and/or grooming experience is a plus.
Physical:
•
Must be able to work evenings, weekends and holidays.
•
Must frequently lift 40 pounds.
•
Must be able to be on feet for the duration of your shift.
•
Must be able to stand, walk and climb stairs frequently.
•
Must be able to work on computer system and work multi-line telephone.
•
Must be able to handle dogs on leashes.
•
Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
•
Duties as assigned
PERKS:
•
Health, vision, dental, long & short-term disability, and Life insurance
•
A Startup mentality company with stable funding.
•
401k match
•
Pet Care discounts
•
Generous PTO
•
Opportunity to grow your career with a network of like-minded professionals
The role will require full availability - being able to work nights, weekends and holidays.
Legal
***Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we’re all about creating a workplace that’s bursting with diversity and inclusivity. We don’t play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we’re throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?***
More roles at Destination Pet
Animal Care Attendant (Career Opportunity)Animal Care Attendant (Flexible Working Hours)Certified Veterinary TechnicianCustomer Service Representative (Flexible Working Hours)Animal Care Attendant (Flexible Working Hours)
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