Concierge Attendant
Read straight from Mohegan Tribe's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationUnknown
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size5,001–10,000 people
PostedSep 1, 2026 · 2mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent
One year of customer relations experience in a hotel
Must be able to effectively communicate in English
Excellent written and verbal communication skills
Basic computer skills in Word, Excel and Lotus Notes
Knowledge of LMS, ACSC, HMS, Espresso, LRS, Timelox, DC-1, Hotel paging system, RPOS, Telecheck systems and any other software system used in Hotel Operations
Extensive knowledge of the property and local areas and destinations
Possesses a high level of maturity to deal with the most discriminating guest requests and requirements
Must be able to stand, reach, bend or sit for extended periods of time
Must be able to lift up to 50 lbs.
Must be able to work various shifts and flexible hours
Skills
Word
Excel
Lotus Notes
LMS
ACSC
HMS
Espresso
LRS
Timelox
DC-1
RPOS
Telecheck
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE
About the role
Job Description
Position Summary:
This position is responsible for greeting hotel guests in a warm and sincere manner and providing outstanding customer service.
Responsibilities
Primary Duties and Responsibilities: includes but not limited to:
•
Assists hotel guests with check-in and reservations
•
Assists guests with various requests and needs and coordinates details with necessary departments or vendors
•
Assists with making dinner and golf reservations and provides a professionally written confirmation to the guest
•
Assists guests with transportation arrangements and directions
•
Provides detailed information about Mohegan Sun, it’s property and the surrounding area to both internal and external guests
Secondary Duties and Responsibilities:
•
Assists in other areas of Hotel Operations, including Aquai reception and Front Desk
•
Assists the Front Desk with processing Express Check-outs
•
Registers guests, assigns rooms and issues keys
•
Procures accurate payment methods and manages a daily cash till
Minimum Education and Qualifications:
•
High School Diploma or equivalent
•
One year of customer relations experience in a hotel
•
Must be able to effectively communicate in English
Competencies: Incumbent will master the following competencies while in this position:
•
Excellent written and verbal communication skills
•
Basic computer skills in Word, Excel and Lotus Notes
•
Knowledge of LMS, ACSC, HMS, Espresso, LRS, Timelox, DC-1, Hotel paging system, RPOS, Telecheck systems and any other software system used in Hotel Operations
•
Extensive knowledge of the property and local areas and destinations
•
Possesses a high level of maturity to deal with the most discriminating guest requests and requirements
Training Requirements:
•
Knowledge of systems used by Hotel Operations
Physical Demands and Work Environment:
•
Office work environment
•
Must be able to stand, reach, bend or sit for extended periods of time
•
Must be able to lift up to 50 lbs.
•
Must be able to work various shifts and flexible hours
Legal
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That’s opportunity!
.
Mohegan Sun practices Native American Preference in hiring. “Native American” means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.