Front Desk Receptionist (Υπάλληλος Υποδοχής) - Elix, Parga | Season
LocationPerdika, Thesprotia, Greece
Work modeon-site
Typefull-time
DepartmentElix
Company size51–200 people
First seen1w ago
Last seen3d ago
About the company
Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
MarBella Collection is looking for Front Desk Receptionist Trainee to join our team in Elix Hotel, for 2026 season.
About the role
As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Duties & Responsibilities
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Greet and welcome guests upon their arrival and assign rooms
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Perform all check-in and check-out tasks
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Register guests collecting necessary
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Answer, screen and forward incoming phone calls
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Provide information about the hotel, available rooms, rates and amenities
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Respond to clients’ complaints in a timely and professional manner
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Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
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Upsell additional facilities and services, when appropriate
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Maintain updated records of bookings and payments
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Receive, sort, and distribute daily mail/deliveries
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Ensure reception area is tidy and presentable, with all necessary stationery and material
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Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
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Control the front office supplies and keep inventory of stock
Skills
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Customer service attitude
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Organizational skills
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Written and verbal communication skills
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Outgoing personality
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Multitasking and prioritizing
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Problem-solving
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Ability to work under pressure
Requirements
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Work experience as a Hotel Front Desk Agent, Receptionist or similar role
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Experience with hotel PMS, like Fidelio and Opera
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Excellent verbal and written command of Greek and English language
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Additional language knowledge would be consider an extra asset (German /French / Russian
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Familiarity with Microsoft Office.
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Degree in hotel management is a plus
Benefits
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Competitive remuneration package
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Dynamic & highly professional environment
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Career development opportunities
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Sharedroom accommodation & meal plan provided
Legal
In accordance with EU Directive 2023/970, the pay range must be communicated to applicants before the interview.