Associate, Claims Projects, MIS & Data Analyst (GETB)
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Before you apply
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Degree in any discipline
Minimum of 1 year of experience in relevant field
Basic knowledge in Takaful/Insurance
IT literate (Microsoft Office and Business Intelligence Tools)
Good communication skills, both written and verbal
Strong interpersonal skills
Customer-focused with a sense of urgency
Results-driven and analytical
Insurance professional qualification
Fresh graduates may be considered
Skills
Microsoft Office
Business Intelligence Tools
Job Summary:
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Assist team managers in ensuring good governance and managing risks across the department, ensuring compliance with Local, Regional, and Group policies.
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Communicate and implement claims guidelines, along with Local & Group policies, as well as regulatory requirements.
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Collaborate with claims team and other stakeholders on both IT and non-IT projects to deliver customer-focused business initiatives while ensuring policy-compliant claims operations.
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Support the preparation of business requirements specifications as per claims business needs.
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Assist in the execution of user testing for business system deployment within agreed timelines.
Job Description:
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Assist supervisors in managing and tracking user-driven IT projects from inception to system deployment for the business.
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Participate in product briefings or discussions as required.
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Prepare requirement specifications for IT developers and assist with reviews and User Acceptance Testing (UAT) when necessary.
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Provide training or briefings to the team on any system enhancements deployed to production and update process change documents.
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Maintain best practices, guidelines, and training materials for claims operational procedures.
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Support the Claims team in governance matters, monitoring policy adherence, identifying breaches, and assisting with mitigating actions.
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Conduct periodic gap assessments and risk evaluations related to policy requirements and assist in closing any identified gaps.
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Manage quality reviews and reporting for the Claims team, including presenting results and action plans.
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Handle inquiries related to Compliance, Risk Management, Group Audit, and external audits, and facilitate relevant reviews.
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Perform data extraction and qualitative reviews of claims trends, identifying potential areas of compliance vulnerability on a regular basis.
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Provide secretariat support for relevant claims governance meetings.
Job Specifications:
•
Degree in any discipline.
•
Insurance professional qualification is an added advantage.
•
Minimum of 1 year of experience in relevant field.
•
Fresh graduates may be considered.
•
Basic knowledge in Takaful/Insurance.
•
IT literate (Microsoft Office and Business Intelligence Tools).
•
Good communication skills, both written and verbal.
•
Strong interpersonal skills.
•
Customer-focused with a sense of urgency.
•
Results-driven and analytical.