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NT
Nttlimited

Senior MS Engineer- Network

LocationHyderabad, India; Mumbai, India
Work modeon-site
Typefull-time
SeniorityMid
Company size10,000+ people
PostedAug 16, 2024 · 2y ago
Verified live9h ago
At a glanceSummarised by Seekless from the posting.
Must have7
Candidate should have hands on experience on Routing & Switching
LAN Management
WAN Management
Wireless Operation
SD WAN
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
CCNA certification is must
Nice to have1
CCNP in Security or PCNSE certification is good to have
Skills
Routing
Switching
LAN Management
WAN Management
Wireless Operation
SD WAN
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What you’ll be doing
Key Responsibilities:
•
Candidate should have hands on experience on
• Routing & Switching
• LAN Management • WAN Management • Wireless Operation. • SD WAN
•
Roles and Responsibilities
•
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
•
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
•
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
Academic Qualifications and Certifications:
•
Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
•
Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role.
•
CCNA certification in must, CCNP in Security or PCNSE certification is good to have.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
More roles at Nttlimited
Remote Application Support Engineer ( L2)Senior AI Solutions Architect (Japanese-speaker)Cloud Infrastructure Engineer (L3)Network Security Engineer (L3)Senior AI Solutions Architect (Japanese-speaker)
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