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Administrative Assistant - Employee Benefits

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Before you apply
Salary$23 – $27/hr
LocationUS - NH - Manchester
Work moderemote · United States
Typefull-time
SeniorityEntry
Experience3+ yrs
Company size24+ people
PostedJul 30, 2026 · 3mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Jul 30, 202647% of this company's open roles have been listed for 90+ days
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At a glanceSummarised by Seekless from the posting.
High School Diploma
Minimum 3 years administrative experience
Familiarity with Employee Benefits functionality
Ability to work independently as well as in a team environment
Excellent data entry skills with high accuracy and attention to detail
Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment
Outstanding problem solving and analytical skills
Superior organizational skills
Strong interpersonal, communication, organizational and customer service skills
Working knowledge of MS Office, particularly Excel and Powerpoint
In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)
Bachelor's degree
Experience in Employee Benefits setting
Experience with Salesforce
Associates or Bachelor's degree preferred or 3 years administrative experience
Skills
Salesforce
MS Office
Excel
Powerpoint
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Health savings account
Paid time off
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Qualifications
•
Bachelor’s (Preferred), High School Diploma or GED required
•
Minimum 3 years administrative experience, preferably in Employee Benefits setting
•
Familiarity with Employee Benefits functionality
Full Job Description
Benefits Administrative Assistant
Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA. We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office.
As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system, RFP generation and requests, open enrollment materials and more. You will also service claim issues, working closely with carriers and the dedicated account manager for resolution.
Knowledge and Skills
· Ability to work independently as well as in a team environment
· Excellent data entry skills with high accuracy and attention to detail
· Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment
· Outstanding problem solving and analytical skills
· Superior organizational skills
· Strong interpersonal, communication, organizational and customer service skills required
· Working knowledge of MS Office, particularly Excel and Powerpoint
· In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)
Nice to have
· Experience with Salesforce a plus
Required Qualifications
· High School Diploma
· Associates or Bachelor’s degree preferred or 3 years administrative experience
Hiring process
Interested candidates should email resumes. Resumes with typos will not be considered. No phone calls please.
Benefits
Compensation: The base salary range for this role is $23.00–$27.00 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package, including but not limited to: Medical; Dental; Vision; Life / AD&D; Short and Long-Term Disability; 401k (with match); HSA/FSA/DCA options; Paid Time Off; and more.