At a glanceSummarised by Seekless from the posting.
Must have15
Git (branching, merging, pull requests)
GitHub Actions
Docker
Strong grasp of Object-Oriented Programming (OOP)
PHP
JavaScript (ES2015+), jQuery
React (and other JS libraries/frameworks)
HTML5/CSS3
.NET, .NET Core, ASP.NET Core
MySQL and PostgreSQL (strong working knowledge)
MSSQL and Redis/NoSQL
Basic Ubuntu/Linux shell commands
Windows scripting and command-line usage
Excellent written and spoken English
Strong and efficient coding ability
Nice to have9
Academic background in Computer Science or Information Technology
Active GitHub/Bitbucket profile with contributions
Experience with Next.js and Tailwind CSS
Exposure to both Windows and Linux environments
Familiarity with MVC frameworks (e.g., Laravel, ASP.NET MVC)
Package managers and build tools: Composer, NPM, Bower, Grunt, etc.
AWS Management Console
Knowledge of SOLID design principles
Exposure to additional modern technologies
Skills
Git
GitHub Actions
Docker
PHP
JavaScript
jQuery
React
HTML5
CSS3
.NET
.NET Core
ASP.NET Core
MySQL
PostgreSQL
MSSQL
Redis
NoSQL
Ubuntu
Linux
Windows
Next.js
Tailwind CSS
Laravel
ASP.NET MVC
Composer
NPM
Bower
Grunt
AWS
About the role
Passionate about coding and technology? Join our Customer Service Tech Team in Malta as a Systems Developer, where your work directly powers the tools behind our customer service operations. This is your opportunity to make a meaningful impact by transforming technical challenges into real-world solutions that enhance both internal workflows and customer experience.
Responsibilities
As a key member of our team, your primary responsibilities will include:
•
Maintaining and developing all underlying systems used by the Customer Service department, ensuring seamless day-to-day operations.
•
Participating in the full software development lifecycle: task estimation, development, testing, code reviews, bug fixing, and deployment.
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Implementing new features and improving existing functionalities to optimize user experience and operational efficiency.
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Managing and enhancing customer support tools, including Live Chat, Email, and telephony systems.
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Providing second-tier support to CS users, maintaining platform documentation, and liaising with vendors for upgrades and best practices.
•
Collaborating with internal teams to roll out new system features and ensure clear communication and training across the group.
Requirements
We’re looking for someone with strong technical expertise and problem-solving skills. You should have knowledge and experience in the following:
Version Control & DevOps
•
Git (branching, merging, pull requests)
•
GitHub Actions
•
Docker
Programming & Scripting
•
Strong grasp of Object-Oriented Programming (OOP)
•
PHP
•
JavaScript (ES2015+), jQuery
•
React (and other JS libraries/frameworks)
•
HTML5/CSS3
•
.NET, .NET Core, ASP.NET Core
Databases
•
MySQL and PostgreSQL (strong working knowledge)
•
MSSQL and Redis/NoSQL
Operating Systems
•
Basic Ubuntu/Linux shell commands
•
Windows scripting and command-line usage
General
•
Excellent written and spoken English
•
Academic background in Computer Science or Information Technology
•
Strong and efficient coding ability
Extras / Considered an Asset
While not mandatory, experience with any of the following will give you an edge:
•
Active GitHub/Bitbucket profile with contributions
•
Experience with Next.js and Tailwind CSS
•
Exposure to both Windows and Linux environments
•
Familiarity with MVC frameworks (e.g., Laravel, ASP.NET MVC)
•
Package managers and build tools: Composer, NPM, Bower, Grunt, etc.
•
AWS Management Console
•
Knowledge of SOLID design principles
•
Exposure to additional modern technologies
Who Are You?
•
An excellent communicator with a strong command of English
•
A problem-solver who thrives under pressure and multitasking demands
•
Flexible and adaptable, with a knack for prioritizing tasks effectively
•
Passionate about delivering high-quality code and learning new technologies
Challenge Accepted?
Be part of a tech-forward team that’s helping shape the future of customer support. Bring your passion for software, systems, and service — and let’s build something great together.