Senior Vice President, Client Service Executive Manager
Read straight from BNY's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
SalaryNo pay range posted
LocationBoston, MA, United States
Work modehybrid
Typefull-time
SeniorityVP
Experience7–10 yrs
DepartmentClient Service
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree or the equivalent combination of education and experience
MBA preferred
7 to 10 years of total work experience in an operational area and/or client services
Proven ability to manage moderately complex client issues and act as a central point of contact across multiple internal partners
Strong skills in client relationship management, service delivery, and influencing cross-functional teams
About the role
We’re seeking a future team member for the role of Senior Vice President, Client Service Executive Manager to join our Client Service team.
This role can be located in Boston or New York.
Responsibilities
In this role, you’ll make an impact in the following ways:
•
Serve as a senior point of contact to Major clients on moderately complex service issues and assist in developing strategy to deliver world-class client service across products or platforms.
•
Collaborate with clients and influence internal stakeholders to align client needs with BNY’s commercial strategy.
•
Proactively partner with Client Service Data, Insights & Analytics to improve service by identifying trends, themes, and opportunities.
•
Drive and manage end-to-end client service delivery model for Major clients, including participation in strategy development, monitoring client satisfaction, and evolving the client service model.
Requirements
To be successful in this role, we’re seeking the following:
•
Bachelor’s degree or the equivalent combination of education and experience is required; MBA preferred.
•
7 to 10 years of total work experience in an operational area and/or client services preferred.
•
Proven ability to manage moderately complex client issues and act as a central point of contact across multiple internal partners.
•
Strong skills in client relationship management, service delivery, and influencing cross-functional teams.
About the company
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.