At a glanceSummarised by Seekless from the posting.
Nice to have10
High School Diploma or equivalent
Customer service, retail, or sales experience
Naturally people-focused with strong, clear communication skills and curiosity
Motivated to learn and grow
Comfortable leading deeper financial conversations that align needs to solutions
Detail-oriented and confident with technology
Team player with a positive, professional presence
Navigate Microsoft Office Software, computer applications
Work as part of a team
Work with on-site equipment
Skills
Microsoft Office
PA0155 Clearfield
Job Description
At Northwest Bank, we invest in people who want to grow fast, learn continuously, and make a real impact. Whether you’re early in your career or ready for a new challenge, this role is a powerful next step into banking, finance, and customer experience.
You’re the face of Northwest. As a Relationship Banker, you bring the customer experience to life, creating meaningful connections in every interaction and financial conversation. You’ll combine financial expertise with a people-first approach to create empowering experiences, making banking feel easy, personal, and worth coming back to.
Essential Functions
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Be a trusted point of connection in the financial center, creating seamless customer experiences.
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Partner with teammates to maintain a welcoming, customer-ready environment.
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Ask purposeful questions and listen deeply to uncover meaningful financial goals.
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Provide guidance that helps customers make informed financial decisions.
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Guide customers through account selection and opening with accuracy and efficiency.
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Recommend products and services that support customers’ financial goals.
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Complete transactions with accuracy, efficiency, and attention to detail.
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Deepen relationships through proactive follow-up, reliability, and personalized service.
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Build new relationships through community involvement, referrals, and networking opportunities.
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Manage and grow customer relationships through proactive outreach and ongoing financial conversations.
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Connect customers with Mortgage, Business Banking, Wealth, and other specialized partners.
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Meet performance goals related to customer experience, growth, and financial wellness.
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Maintain operational soundness by following policies, procedures, and risk management practices.
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Perform other duties as assigned to support financial center operations.
Additional Essential Functions
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Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
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Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
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Work as part of a team
•
Work with on-site equipment
What You Bring to the Team
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Naturally people-focused with strong, clear communication skills and curiosity
•
Motivated to learn and grow
•
Comfortable leading deeper financial with conversations that align needs to meaningful lead to solutions
•
Detail-oriented and confident with technology
•
Team player with a positive, professional presence
QUALIFICATIONS
Education
•
High School Diploma or equivalent preferred
Work Experience
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Customer service, retail, or sales experience preferred
Legal
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.