Summer Internship Program 2027 - Client Operations Intern
Read straight from Intercontinental Exchange's careers page, verified 7h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationOFF USA: FL Jacksonville (4800 Deer Lake Drive), United States
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentClient Operations
Company size10,000+ people
First seenOct 30, 2026 · 1w ago
Verified live7h ago
At a glanceSummarised by Seekless from the posting.
Must be currently enrolled in a degree program at an accredited university and be at least advancing to their junior year of study
Proficiency with Microsoft Office
Exposure to client support, including case management, defect tracking, and client engagement
Interest in improving processes and creating documentation
Interns must be available to work full-time, five days a week, at our Jacksonville office for the entire duration of one of the designated program schedules
Skills
Microsoft Office
About the role
The ICE Internship Program offers a dynamic opportunity to combine hands-on, impactful work on projects that shape our business, alongside practical career and professional development. You’ll build meaningful connections, strengthen your interpersonal skills, and contribute in ways that truly make a difference.
Benefits
Beyond your day-to-day responsibilities, you’ll participate in weekly sessions led by industry leaders, connect with fellow interns, and deepen your understanding of the financial services, technology, and mortgage industries.
The Client Operations Intern will support ICE’s client operations team by helping maintain client relationships, building product knowledge, and documenting client feedback and recurring issues.
Responsibilities
•
Support client satisfaction by assisting with client communication and problem resolution
•
Develop product expertise and share knowledge with internal teams and customers by contributing to training resources and best practices
•
Document client information and recurring technical issues to support product quality programs and product development
•
Perform additional duties and contribute to projects as assigned
Knowledge and experience
•
Must be currently enrolled in a degree program at an accredited university and be at least advancing to their junior year of study
•
Proficiency with Microsoft Office
•
Exposure to client support, including case management, defect tracking, and client engagement
•
Interest in improving processes and creating documentation
Internship program schedule
To accommodate varying academic calendars, the ICE Internship Program offers two schedule options:
•
Option 1: May 24, 2027 – August 6, 2027
•
Option 2: June 7, 2027 – August 20, 2027
Hiring process
Candidates will be asked to select their preferred session during the application process.
Please Note: Interns must be available to work full-time, five days a week, at our Jacksonville office for the entire duration of one of the designated program schedules. Partial participation or alternate dates cannot be accommodated.
Legal
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.