· Responsible for going through client immigration documents and assisting clients with requirements for consultations and application sessions with legal staff.
· Answer client questions regarding immigration services, and, when necessary, refer clients to the appropriate IRC staff member.
· General administrative support, including tracking, filing, and mailing relevant documents, applications, and notices of action.
· Under the guidance of the supervising Immigration Services Manager, assist in putting client information updates in Lolly Law database.
· Assist clients with document translation, authentication, presentation and completion.
· Provide special assistance to clients with particular needs.
· Promote the IRC’s immigration department through online and local networks.
· Research immigration issues, polices and programs
· Build partnerships with local agencies to improve systems of providing immigration services.