1.
Product Strategy & Innovation
• Define and execute product vision and roadmap aligned with business goals and
• Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory
• Launch new digital products and capabilities to improve revenue, customer
engagement, and time-to-market
• Establish industry blueprints and frameworks to standardize product offerings
2.
Digital Transformation Leadership
• Lead large-scale end-to-end digital transformation programs across omni-channel
• Design and implement order-to-cash, store fulfillment, and customer engagement
• Develop and execute supply chain transformation roadmaps for global clients
• Optimize inventory, fulfillment cost, and operational efficiency using digital solutions
3.
Solutions Engineering & Systems Integration
• Oversee solution architecture for enterprise implementations across supply chain
• Lead cross-functional teams for system design, integration, and deployment
• Drive automation of solutioning processes (RFPs, pre-sales, implementation)
• Ensure seamless integration across ERP, e-commerce, payments, and supply chain
4.
Business Development & Pre-Sales
• Partner with sales teams to define transformation vision and convert opportunities into
• Engage C-level stakeholders to shape strategic initiatives and secure buy-in
• Build and grow pipelines within existing and new client accounts
• Lead proposal development, solution presentations, and technical advisory
5.
Delivery & Program Management
• Manage complex, multi-million-dollar programs from concept through execution
• Ensure delivery excellence across timelines, budget, and quality
• Lead global, cross-functional teams including consultants, vendors, and product teams
• Implement Agile methodologies and governance frameworks
6.
Customer Experience & Business Outcomes
• Enhance customer journeys through digital and omni-channel capabilities
o Customer satisfaction and engagement
o Order fulfillment speed and accuracy
o Inventory turnover and cost efficiency
• Enable real-time visibility and decision support through analytics and reporting
7.
Leadership & Talent Development
• Build and mentor high-performing teams across product, consulting, and delivery
• Foster a culture of innovation, collaboration, and continuous improvement
• Develop capability models, accelerators, and training programs
• Guide teams on technical, functional, and strategic priorities