About the TeamAurora’s European Account Management team partners with customers across Germany, the UK, and France after the initial sale to ensure they achieve meaningful business outcomes with the Aurora platform. The team is responsible for driving product adoption, retaining and expanding existing customer relationships, and helping customers unlock the full value of Aurora’s solutions.
Account Managers work closely with solar installers, EPCs, and developers to understand their evolving needs and align Aurora’s software capabilities with their growth strategies. Commercial instinct and deep product knowledge sit at the center of how we operate, and we use both to help customers scale while pushing the energy transition forward in Europe.
We collaborate closely with Sales, Product, Marketing, Support, and Enablement so our customers always have the resources, insights, and partnership they need to win.
We’re looking for a strategic, customer-focused Senior Account Manager to own and grow a portfolio of Aurora customers across Europe, primarily in Germany, the UK, and France. You’ll drive retention, adoption, and expansion by building strong relationships with customer stakeholders and connecting Aurora’s solutions to their business goals.
As a trusted advisor, you’ll identify opportunities to deepen product usage, introduce new solutions, and ensure customers are seeing real returns on their investment in Aurora. You’ll partner closely with Sales Engineering, Implementation, Product, and Marketing to deliver a seamless experience and support long-term growth.
This role calls for a balance of strategic account planning, commercial ownership, and operational discipline. You’ll be comfortable navigating complex customer environments across multiple markets, managing renewals and negotiations, and using data to drive decisions.
This position is hybrid from London, UK.