The Scaled AM team is built on a simple belief: when our customers win, we win. We obsess over customer outcomes, not activity metrics or internal optics, and we hold ourselves accountable to the impact we actually deliver. We move fast, share what’s working, and push each other to build smarter, not just work harder.
In this role, you’ll own a high-volume portfolio of solar professionals in Aurora’s Scaled Account Management segment where you will execute the account management playbooks, systems and processes that let you serve them well at scale.
You’ll drive retention, early renewals, and expansion across a large book of business by pairing sharp account management instincts with a real appetite for leveraging AI agents, automated workflows, and operational design. You won’t just use the tools, you’ll help shape them.
This is a role where your account management skills and your systems thinking sharpen each other. The customers are real, the relationships matter, and the workflows you execute directly determine how well you can serve them.