Online | Customer Support – Booking Vacations | We Will Train You
SalaryNo pay range posted
LocationChicago, Illinois
Work moderemote · United States
SeniorityEntry
DepartmentDN
Company size1,001–5,000 people
PostedSep 23, 2026 · 2w ago
Verified live1d ago
May no longer be actively hiring
First seen on the company's careers page 69 days ago, as an earlier posting with the same descriptionReposted 2 times in the last 6 months with the same descriptionNo pay range listed, though Illinois requires one
At a glanceSummarised by Seekless from the posting.
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
Position Overview:
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Key Responsibilities:
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
Review booking information for accuracy, including dates and traveler information
Maintain organized records of client reservations and communications
Offer follow-up support before and after travel
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture
Ideal Candidate:
This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.