Manager / Associate Principal, Patient Services (Strategy and Implementation)
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Before you apply
Salary$160k – $225k
LocationRemote
Work moderemote
Typefull-time
SeniorityMid
Experience5+ yrs
Company size201–500 people
First seenOct 15, 2026 · 3w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Demonstrated expertise and experience in patient services commercialization, launch strategy, operations and continuous improvement in efficiency
Experience with patient journeys, process flows/mappings, business rule design, and voice of the customer analysis
Subject matter expertise in patient access, affordability, and adherence services
Experience in / understanding of key market access stakeholders, including patient services, payer, field/sales, trade and channel, marketing, regulatory/compliance
Experience in / understanding of strategy, implementation and execution in support of program operations and design
Experience in / understanding of evolving healthcare policy and impact on access
Demonstrated subject matter expertise in both the medical and pharmacy benefit across all major US payer segments (e.g., Commercial, Medicare, Medicaid, and Federal Markets)
Demonstrated knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings
Prior experience fielding primary market research initiatives in support of commercial strategy campaigns
Demonstrated ability to lead multiple workstreams across matrixed teams
Strong analytical and problem-solving skills
Excellent written and oral communication skills
Bachelors degree
5+ years of life sciences consulting experience or comparable biopharma industry experience
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Health savings account
Life insurance
Short term disability
Long term disability
Paid parental leave
Health wellness benefit
Employee assistance program
Unlimited PTO
Analytics & Market Research
Communications
Internal
Strategy Consulting
About the company
Blue Matter is a global consulting firm helping commercialize therapies that extend and improve human life. We’ve partnered with more than 350 pharmaceutical and biotechnology innovators worldwide to bring life-saving treatments to the patients who need them.
If you’re looking for a consulting career that offers more than a paycheck, Blue Matter might be the place for you. Our strong team orientation, commitment to excellence, and distinctive culture have built a fantastic place to work with one of the lowest turnover rates in the industry.
Why Join Our Team?
We’ve intentionally built something different from the traditional consulting firm. Joining us means working on therapies and technologies that change lives, pairing deep scientific knowledge with sharp strategic thinking to help biopharma innovators reach their full clinical and commercial potential.
Our culture sets us apart. We learned long ago that happy, engaged team members produce the best outcomes for clients. Plus, creating a positive working environment is simply the right way to run a company. You’ll feel respected, included, and genuinely heard as part of a tight-knit team that works well together and builds lasting friendships through volunteer activities, social events, and regular company gatherings.
We actively welcome new perspectives. Bring forward a compelling idea, and you’ll have the chance to pitch it. If the case is strong, then you might have the opportunity (and the resources) to turn it into reality, whether it’s a piece of thought leadership or an entirely new service offering.
Career development here is more than a talking point. Transparent expectations, biannual performance reviews, and a dedicated Career Coach for every team member keep you moving forward. Blue Matter Academy (BMA) offers learning programs tailored to where you are in your career…and where you want to go.
Because great work isn’t tied to a location, you’ll have the tools and flexibility to do your best work whether you’re near one of our offices or fully remote, backed by competitive compensation and benefits that go beyond the standard package.
We’re always interested in connecting with talented candidates. If you don’t see a current opening in your target location, check back as new roles open up.
Please note: we only email from @bluematterconsulting.com or our JazzHR applicant system. Every open role is listed at bluematterconsulting.applytojob.com, and we never ask for payment, banking details, or equipment purchases.
Manager / Associate Principal, Patient Services (Strategy and Implementation)
Remote
Full Time
Mid Level
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Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products, portfolios and organizations. Our project types include new product planning, launch strategy, portfolio planning, disease area strategy and organizational strategy. The majority of our work is in specialty therapeutics, including areas such as oncology, immunology, and rare disease. Our commercial planning also spans diverse care settings with distinct market access dynamics.
As a Manager / Associate Principal with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients.
Responsibilities
Primary Responsibilities
•
Lead and manage project teams in the delivery of cross-functional projects across multiple areas of expertise, primarily focused on patient services but also including product/program commercialization, launch, strategy, and organizational excellence
•
Support project leadership in the development of project objectives; develop and manage project plans
•
Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion
•
Design, execute, analyze and synthesize primary and secondary research efforts
•
Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies
•
Regularly engage senior-level clients
•
Recruit, develop and manage top talent
•
Identify business opportunities and support new business acquisition
Desired Experience and Skills
•
Demonstrated expertise and experience in patient services commercialization, launch strategy, operations and continuous improvement in effeciency
•
Experience with patient journeys, process flows/mappings, business rule design, and voice of the customer analysis
•
Demonstrated expertise in supporting the development of effective U.S. patient services strategies:
•
Subject matter expertise in the areas of patient access, affordability, and adherence services
•
Experience in / understanding of key market access stakeholders, including patient services, payer, field/sales, trade and channel, marketing, regulatory/compliance
•
Experience in / understanding of strategy, implementation and execution in support of program operations and design
•
Experience in / understanding of evolving healthcare policy and impact on access
•
Demonstrated subject matter expertise in both the medical and pharmacy benefit across all major US payer segments (e.g., Commercial, Medicare, Medicaid, and Federal Markets)
•
Demonstrated knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings
•
Prior experience fielding primary market research initiatives in support of commercial strategy campaigns
•
Demonstrated ability to lead multiple workstreams across matrixed teams
•
Strong analytical and problem-solving skills
•
Excellent written and oral communication skills
Nice to have
Preferred Qualifications
•
Bachelors degree
•
5+ years of life sciences consulting experience or comparable biopharma industry experience
Compensation: Base salary range: $160,000 - $225,000 depending on experience. Generous incentive compensation structure.
Benefits Package:
•
401k - generous employer match with immediate vesting and financial planning resources
•
Comprehensive medical, dental and vision coverage options effective day 1 of employment
•
Flexible spending account (FSA) or Health Savings Account (HSA)
•
Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options
•
Paid parental leave for all new parents
•
Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
•
Employee Assistance Program
•
Generous paid time off including vacation, sick days, floating and company holidays
Legal
Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status, genetic information, political affiliation, protected veteran status, or any other characteristic protected by law.
Please note: we only email from @bluematterconsulting.com or our JazzHR applicant system. Every open role is listed at bluematterconsulting.applytojob.com, and we never ask for payment, banking details, or equipment purchases.
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