BDC Service Agent - Call Center - Ocean Cadillac!
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Before you apply
Salary$20/hr
LocationMiami, FL
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentOcean Cadillac, Service
Company size501–1,000 people
PostedOct 16, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Friendly and professional communicator
Comfortable making 100+ outbound calls
Organized, detail-oriented, and able to manage multiple tasks effectively
Previous experience in customer service or hospitality is a plus
Bilingual in English and Spanish
Skills
CRM
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Paid training
Vision insurance
BDC Service Agent - Ocean Cadillac!
About the company
Murgado Automotive Group, one of America’s most exciting automotive groups, is growing our vibrant Business Development Center — the heartbeat of our dealership group and a core revenue and loyalty driver!
About the role
We are looking for friendly and professional communicators to join our BDC Call Center, who thrive in a fast-paced environment to play a critical role in customer engagement and service delivery.
Growth Opportunities Available
Are you a customer-focused, driven individual looking for a new career journey? Join our Business Development Center and help clients enjoy an exceptional service experience. We promote from within, so the sky is the limit!
What You’ll Do:
•
Handle inbound and outbound calls to assist customers with service inquiries
•
Follow up on leads and schedule service visits
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Provide excellent customer service to ensure satisfaction and build loyalty
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Maintain and update customer information in our CRM system
•
Collaborate with service and marketing teams to meet client needs
What We’re Looking For:
•
A friendly and professional communicator who thrives in a fast-paced environment
•
Comfortable making 100+ outbound calls and working with a team
•
Organized, detail-oriented, and able to manage multiple tasks effectively
•
Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)
•
Bilingual in English and Spanish is a bonus!
What We Offer:
•
Great Pay: up to $20/hour + commission
•
401(k) Plan with company match
•
Paid time off
•
Career growth and development opportunities within the Murgado Automotive Group
•
Employee discounts on vehicles, parts, and services
•
Supportive and collaborative team environment
If you’re ready to take the next step in your career and thrive in a luxury automotive setting, we’d love to hear from you!
Job Type: Full-time
Pay: Up to $20.00 per hour + Commission
Expected hours: 40 per week
Benefits:
•
401(k) matching
•
Dental insurance
•
Disability insurance
•
Employee assistance program
•
Employee discount
•
Flexible spending account
•
Health insurance
•
Health savings account
•
Life insurance
•
Opportunities for advancement
•
Paid time off
•
Paid training
•
Vision insurance
Work Location: In person – Miami, FL 33162
Legal
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.